Ben Shneiderman, University of Maryland
Book Description
Written in plain English and filled with examples, the book begins by defining usability and explaining methods of usability engineering. Readers are taken through all the steps for planning and conducting a usability test, analysing data, and using the results to improve both products and processes. Included are forms that can be used or modified to conduct a usability test, and layouts of existing labs that will help readers to build their own.
Designed for readers-
considering introducing introducing usability into their product design process; who are product designers, software engineers, or documentation specialists, trying to make their products more usable; incorporating usability into a course on human factors, human-computer interaction, or document design.
