Amazon.com
An excellent book for anyone who wants to understand why so much software is so poorly designed -- and an even better book for anyone who wants to DO something about the problem. Must reading (and doing!) for programmers of any level.
Paul Saffo, Director, Institute for the Future
Alan Cooper is the "Miss Manners" of software design...My advice is to buy two copies -- autograph the second, and send it to an engineer at Microsoft.
