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Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for all Secretaries, PAs, Office Managers and Executive
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Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for all Secretaries, PAs, Office Managers and Executive [Format Kindle]

Sue France

Prix conseillé : EUR 20,15 De quoi s'agit-il ?
Prix éditeur - format imprimé : EUR 19,93
Prix Kindle : EUR 14,10 TTC & envoi gratuit via réseau sans fil par Amazon Whispernet
Économisez : EUR 5,83 (29%)


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Format Kindle EUR 14,10  
Broché EUR 19,94  

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Présentation de l'éditeur

The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Written by a former Times Crème PA of the Year, it deals with every aspect of these vital administrative roles and the necessary skills, including: relationship management, communication and confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.The Definitive Personal Assistant and Secretarial Handbook is set to become a bible for all assistants world wide. Comprehensive and accessible, it will help you to maintain a professional image and achieve resounding success.

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Commentaires client les plus utiles sur (beta) 4.7 étoiles sur 5  7 commentaires
2 internautes sur 2 ont trouvé ce commentaire utile 
4.0 étoiles sur 5 Adding a little bit extra 1 septembre 2012
Par PA in Aust - Publié sur
The information this book contains is mainly common sense for those who have made a career of office administration in it's many forms. In saying that though, there are also some very good reminders of what we should be doing and some things that we may have forgotten over the years. Sue France also practices what she preaches, as I discovered when I had some issues downloading the reference materials included with the book. I emailed Sue and she sent me the documents within 24 hours. I would definitely recommend this book to all office professionals, new to the job or not, as part of their professional development.
2 internautes sur 2 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Undoubtedly Much More than a Hand Book. More Like an Admin BIBLE! 10 août 2012
Par Victoria Louise Rabin - Publié sur
Format:Broché|Achat vérifié
Sue's unmistakable brilliance is evident throughout every chapter of this 'must have' handbook dedicated to the administrative proffesional. Whatever stage of your career, you will inevitably conclude each topic with a new and/or refreshed perspective.

Having access to such valuable intellectual property and endless tools to help leverage your career is priceless. And what I found equally useful was her continual attention and focus towards the readers personal wellbeing and self evolution by means of reinforcing self esteem, confidence, finding their voice and even ways in which to stay healthy and physically strong throughout their personal and professional life.

"...The wonderful thing about setting priorities and concentrating single-mindedly is that you will begin to feel a tremendous sense of achievement and well-being. As you work progressively towards the accomplishment of all your most important urgent tasks, you will feel a flow of energy and enthusiasm. As you finish something for your organisation, your self-esteem improves and you feel you are making a difference, which encourages you to carry on until you have completed all your tasks..." ~ Excerpt from Chapter 5 - Time, Organizing & Stress Management

Again; this is a 'must have' guide for EA's and admin professionals. Hey, it even has
something for your employer. Enjoy!
4 internautes sur 5 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Excellent! 1 août 2011
Par Pamela - Publié sur
Format:Broché|Achat vérifié
This book is a big help to me. I am new to the world of Executive Assistant and step by step the book has helped me to get better. Thank you!
13 internautes sur 19 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Business collections will welcome it 19 janvier 2010
Par Midwest Book Review - Publié sur
The Definitive Personal Assistant & Secretarial Handbook packs in details for all management assistants, secretaries and executive assistants and covers everything from communication skills to organizing meetings and events, managing time, presentation skills, networking, and managing conflict on the job. It's a powerful survey offering concrete methods to help prioritize work and handle typical scenarios personal assistants face. Business collections will welcome it.
5.0 étoiles sur 5 Great Book 9 janvier 2014
Par Brownie - Publié sur
Format:Broché|Achat vérifié
This is my first time purchasing a book like this. I thought it gave great insight on different topics. Some say its just common sence but I thing when you read and see things it reinforces what you know or thought you knew. It also gives do's and dont's that I thought was really good. I would recommend it.
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