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The Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants (Anglais) Broché – 3 août 2012

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Descriptions du produit

This new edition of "The Definitive Personal Assistant and Secretarial Handbook" is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Placing special emphasis on career development, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, it includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter which provides important advice on social networking as an alternative communication tool, it also contains even more practical help with minute taking. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide will help you keep your finger on the pulse and maintain your professional image.

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Commentaires client les plus utiles sur Amazon.com (beta)

Amazon.com: 15 commentaires
18 internautes sur 20 ont trouvé ce commentaire utile 
Sadly Not the Definitive Bible for Assistants 18 octobre 2012
Par Sandy Henry - Publié sur Amazon.com
Format: Broché Achat vérifié
I'm sure the author is an expert in her field, and I do feel badly giving this a mediocre review. But the title for this book is a misnomer.

Having worked as a paralegal for over 15 years, I was looking to make a change, which involved less travel and a work schedule more in line with a 40-hour workweek. Although legal assistants do perform a variety of clerical and secretarial tasks, the position is different from that of a legal secretary, which seemed like a natural transition to me. So I searched for a recently-published book that would address today's office setting, including updates in technology (so different from when I entered the workforce), substitutions for dictation, which I'd heard was now passe, etc. But this text is all about emotions, affirmations, posture (!) and a host of other topics that are not what the average reader would expect to find in a book with this title.

Maybe it will be helpful for high school students or those just entering the secretarial field (the portion about Minutes-taking was somewhat helpful). But for someone looking for tips on the hands-on, day-to-day workings of an office position, this is probably not the resource for you.
5 internautes sur 5 ont trouvé ce commentaire utile 
Such a great resource for aspiring or existing assistants! 25 avril 2013
Par Ana B. - Publié sur Amazon.com
Format: Broché Achat vérifié
I've just started reading this book, and already I have found the information to be extremely valuable. I'm currently an assistant to a VPR & Dean, and recently have gone through a transition in bosses. Things weren't going so great, but after picking up this book I now better understand what my role is and what I should be doing better to help my new boss transition into the business.

I'm now in the process of transitioning into a new city, and am searching for a job as an Executive Assistant. This book has helped me to better understand myself and be able to express my goals and ambitions for the business I'm going into, as well as being able to answer interview questions more thoroughly and completely, and I haven't even finished reading the book! I highly recommend this book to anyone aspiring to be an assistant, or even existing assistants to better understand their roles, know more about what they want out of their position, and how to handle certain types of situations that they may not be as familiar with, or feel their skills are lacking. Make yourself a more valuable player in your job by reading this book! It is a great resource!!
4 internautes sur 4 ont trouvé ce commentaire utile 
All about soft skills 9 octobre 2013
Par Lynda K - Publié sur Amazon.com
Format: Broché Achat vérifié
Agreed with another reviewer - not really any practical advice for an experienced assistant. I was hoping for examples of standard items - like agendas, minutes, desktop organization, etc. None of that, all conceptual. If you struggle to be appropriate or have healthy priorities or understand office politics, could be for you.
1 internautes sur 1 ont trouvé ce commentaire utile 
The Definitive Personal Assistant & Secretarial Handbook 22 août 2013
Par Ceredwyn F. Holt - Publié sur Amazon.com
Format: Broché Achat vérifié
I am on my second reading of this book and I'm thankful to Sue France for writing it in the first place. I was looking for a book that covered the skills needed to be an administrative assistant and found out this book covers more than just the technical skills, it also covers the soft skills or "people skills" needed for my chosen profession. Her book helped me realize that if I wanted to be the best possible admin assistant I needed to improve, grow, continue to learn. Her book gave me the those tools and an new attitude. She has been very kind in answering any questions that I might have. I am building a professional library and her book holds a special place on that shelf. It is well worth the investment.
1 internautes sur 1 ont trouvé ce commentaire utile 
Personal Assistant & Secretarial Handbook 12 février 2013
Par Sky - Publié sur Amazon.com
Format: Broché
I really enjoyed reading Sue's 2nd edition book. It was very helpful and I hope to apply her tips to my everyday personal life as well as my professional life. I really enjoyed all the free downloads available from her website (when the password was entered, available in the book). And when I was hoping to have one of the charts available for download that wasn't offered, she readily emailed me a copy of the chart on my email request, with utmost speediness and service with a smile. I recommend this book for beginner personal assistants and for those who need more organization within their daily life.
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