Book Description
ERP: The Next Generation also identifies critical Web-enabled business functions that ERP providers have not incorporated into ERP systems, including quick and simple reconfiguration of business processes, intuitive interfaces that require no training, real-time or near-real-time data access, interactive and collaborative features such as real-time chat and whiteboarding, real-time analysis, and open access to all internal and external users.
In addition, the report discusses how ERP systems and CRM applications should connect at several points, including the financial, order entry, purchasing, and inventory functions. Without this connectivity, the systems cannot share critical business information about customers, orders, and financial data.
ERP: The Next Generation also analyzes the changing relationship between supply chain planning software and ERP systems to enable companies to decide which systems will provide the most effective SCM support for their businesses. Furthermore, the report explains how links between ERP vendor e-commerce offerings and the ERP suite are not necessarily as tight as they appear.
