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Revue de presse

“This book provides the best treatment on the subject of economics of software quality that I’ve seen. Peppered with valuable industry data, in-depth analysis, empirical methods for quality improvement, and economic analysis of quality, this book is a must-read for anyone who is interested in this subject. With the many real-life and up-to-date examples and stories linking software quality to daily-life activities, readers will find this book an enjoyable read.”

–Stephen H. Kan, Senior Technical Staff Member and Program Manager, Software Quality–IBM Systems and Technology Group, and author of Metrics and Models in Software Quality Engineering


“Finally, a book that defines the cost and economics of software quality and their relationship to business value. Facts such as the inability of testing alone to produce quality software, the value of engineering-in quality, and the positive ROI are illustrated in compelling ways. Additionally, this book is a mustread for understanding, managing, and eliminating ‘technical debt’ from software systems.”

–Dan Galorath, CEO, Galorath Incorporated & SEER by Galorath


“Congrats to Capers and Olivier as they release their relevant, extensive, and timely research on the costs of defects in today’s software industry. The authors don’t stop with the causes of defects; they explore injection points, removal, and prevention approaches to avoid the ‘technical mortgage’ associated with defective software products. In today’s ‘quick-to-market’ world, an emphasis on strengthening the engineering in software engineering is refreshing. If you’re a software developer, manager, student, or user, this book will challenge your perspective on software quality. Many thanks!”

–Joe Schofield, Sandia National Laboratories; Vice President, IFPUG; CQA, CFPS, CSMS, LSS BB, SEI-certified instructor


“This masterpiece of a book will empower those who invest in software–and the businesses and products that depend on it–to do so wisely. It is a groundbreaking work that rigorously applies principles of finance, economics, management, quality, and productivity to scrutinize holistically the value propositions and myths underlying the vast sums invested in software. A mustread if you want to get your money’s worth from your software investments.”

–Leon A. Kappelman, Professor of Information Systems, College of Business, University of North Texas


“Capers Jones is the foremost leader in the software industry today for software metrics. The Economics of Software Quality is a comprehensive, data-rich study of challenges of quality software across the many application domains. It is an essential read for software quality professionals who wish to better understand the challenges they face and the cost and effectiveness of potential solutions. It is clear that much research and thought has been put into this.”

–Maysa-Maria Peterson Lach, Senior Principal Software Engineer, Raytheon Missile Systems


“In no other walk of life do we resist the necessity and validity of precise, rigorous measurement, as software practitioners have so vigorously resisted for more than fifty years. Capers Jones took up the challenge of bringing sanity and predictability to software production more than three decades ago, and now with Olivier Bonsignour, he brings forth his latest invaluable expression of confidence in applying standard engineering and economic discipline to what too often remains the ‘Wild, Wild West’ of software development.”

–Douglas Brindley, President & CEO, Software Productivity Research, LLC

Biographie de l'auteur

Capers Jones, President/CEO of Capers Jones & Associates LLC, founded Software Productivity Research LLC (SPR), where he remains Chief Scientist Emeritus. One of the software engineering field’s most influential thought leaders, his books include Patterns of Software Systems Failure and Success; Applied Software Measurement, Third Edition; and Software Assessments, Benchmarks, and Best Practices. Jones is a Distinguished Advisor to the Consortium for IT Software Quality (CISQ).


Olivier Bonsignour, Vice President of Product Development at CAST, is responsible for R&D and product management. Prior to CAST he was CIO at the Advanced Research Division of the French Defense Ministry. An early pioneer in distributed systems and object oriented development, Bonsignour holds advanced engineering and management degrees from top institutions in France.

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Commentaires client les plus utiles sur (beta) 7 commentaires
12 internautes sur 12 ont trouvé ce commentaire utile 
A Great Resource for Quantifying Software Quality 10 novembre 2011
Par Randy Rice - Publié sur
Format: Relié
In this book, authors Capers Jones and Olivier Bonsignour quantify the factors that influence software quality and provide information for people to gain insight into how their projects might compare to others. The measurements in this book are based on thousands of software projects.

One of my frequent complaints about the software industry is that we just don't measure very many things. However, thankfully there are people like Jones and Bonsignour that do have a rich source of metrics from enough projects that we can learn from them.

Capers Jones has long been considered the source for software quality metrics. To me, Capers is the "numbers guy" of our profession. With over 40 years in the field, Jones has a wealth of information he has maintained and published over many years.

Olivier Bonsignour is responsible for Research & Development and Product Management in a continual effort to build the world's most advanced Application Intelligence technology. Prior to joining CAST, Mr. Bonsignour was the CIO for DGA, the advanced research division of the French Ministry of Defense.

For example, the authors state that "high quality levels are invariable associated with shorter-than-average development schedules and lower-than-average development costs." This finding is based on over 13,000 projects between 1973 and today.

The authors maintain that the real economic value of high quality software is not the cost to fix defects, but rather:

* the reduced likelihood of canceled projects
* the reduced risk of litigation
* shortened development schedules
* lower development costs
* reduced warranty costs
* increased customer satisfaction

This book addresses:

* What is software quality and how do we define its value?
* How can we estimate and measure software quality?
* How can software defects be prevented?
* How can we find and remove defects before testing?
* What are effective ways to test software and measure its effectiveness?
* What is the current state of post-delivery software defects?
* How do projects of various characteristics (low, average and high-quality) compare?
* How can technical debt be addressed from a business value perspective?

You will find a multitude of data from projects in a variety of industries, at various levels of quality, and at various levels of practice maturity. You will see by the numbers which project approaches work and which ones don't work very well.

By reading this book, you will gain insight not only into the current state of software quality, but you will also learn about measurement and metrics of software. These are critical things for any software quality professional to learn. In fact, after reading this book, you will know more about software measurement than 95% (that's my estimate) of testers and QA professionals.

I highly recommend this book, not only as a guide for software quality efforts, but also a benchmark for your own efforts.
8 internautes sur 8 ont trouvé ce commentaire utile 
An encyclopedia of Software Quality Data 23 septembre 2011
Par Walker Royce - Publié sur
Format: Relié
Capers Jones and Olivier Bonsignour have authored a very useful book that will help the software industry make more objective decisions and improve the economic outcomes of software delivery organizations. This book is loaded with data, benchmarks and cause-and-effect relationships for reasoning about how to improve software quality. It is not an easy read because it goes both deep and broad across the diverse contexts of software domains and across the life-cycle practices of software development. This book is a great place to start when looking for credible and objective benchmark data to build a business case or defend a proposal for improving software quality or productivity.

The economics of software quality is an attractive topic all by itself. However, the book delivers unexpected value on two other fronts. First, the presentation and discussion of substantial data provides an educational framework for quantitative reasoning with enlightening discussions on cause and effect as well as cautions on potential misinterpretation. Second, the well-integrated history lessons throughout give the reader a good feel for the improvement trends, or lack of improvement trends, across the software industry.

Decades of experience, compiled into an encyclopedia of facts and figures. Well worth the price.
1 internautes sur 1 ont trouvé ce commentaire utile 
Great reference 11 décembre 2012
Par Amazon Customer - Publié sur
Format: Format Kindle Achat vérifié
I am quoting from this book on a regular basis. It's been instrumental to illustrate and help me make my case.
1 internautes sur 1 ont trouvé ce commentaire utile 
Great book ! 6 septembre 2012
Par JFA - Publié sur
Format: Format Kindle Achat vérifié
This book is a a precious and amazing piece of work. It includes hundreds of statistics and real world metrics, organized by project type, project size, technology, methodology, etc...
Statistics range from defect density to common quality tools and processes defect removal efficiency.
I do not know any source of information that come even close to this one.
Precious corpus for anybody dealing with Software quality and outsourcing contracts.
And a great book for anybody dealing with software in general !
Expected all my expectations on the subject...
1 internautes sur 1 ont trouvé ce commentaire utile 
Software Quality 8 juin 2012
Par Emerson Rios - Publié sur
Format: Format Kindle Achat vérifié
I liked very much this book. Caper Jones is one of my best authors. Everyone worried about software quality should read it.
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