Book Description
Knowledge management encompasses the gathering, evaluation, organization, analysis, dissemination, and employment of information and production of knowledge by decision-makers. This book examines the various approaches to knowledge management that contribute to corporate competitiveness, providing an understanding of how this vital function can optimize corporate performance. It shows senior level executives how to work with knowledge management professionals, understand what to look for when hiring knowledge management staff, and understand the investment and likely returns on various knowledge management approaches. Part of the popular Essentials series, Essentials of Knowledge Management also explains the tradeoffs between commercial options available, discusses best practices, and examines the significance of knowledge management on the corporation's bottom line.
Bryan Bergeron (Brookline, MA) has been designing and working with knowledge management systems in academia and in practical business applications since 1985.
