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Fish!: A Remarkable Way to Boost Morale and Improve Results
 
 
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Fish!: A Remarkable Way to Boost Morale and Improve Results [Anglais] [Broché]

Stephen C. Lundin , Harry Paul , Harry Christensen
4.6 étoiles sur 5  Voir tous les commentaires (5 commentaires client)
Prix : EUR 6,91 LIVRAISON GRATUITE En savoir plus.
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Fish!: A Remarkable Way to Boost Morale and Improve Results + Who Moved My Cheese?: An A-Mazing Way to Deal with Change in Your Work and in Your Life + The One Minute Manager
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Descriptions du produit

Description

'This is one fish story that doesn't exaggerate. It shows you how changing your attitude lets you enjoy your work and your life. Hook into it, it's quite a catch!' -- Spencer Johnson, author of Who Moved My Cheese? 'I recommend their book to anyone, on any level, who wants to make a difference at work.' -- Hyrum Smith, co-chairman Franklin Covey Co. 'The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organisation too.' ---- Ken Blanchard, from the Foreword --This text refers to an out of print or unavailable edition of this title.

Présentation de l'éditeur

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

Détails sur le produit

  • Broché: 107 pages
  • Editeur : HARPER COLLINS US BRAND CODE (1 août 2001)
  • Langue : Anglais
  • ISBN-10: 0786887605
  • ISBN-13: 978-0786887606
  • Moyenne des commentaires client : 4.6 étoiles sur 5  Voir tous les commentaires (5 commentaires client)
  • Classement des meilleures ventes d'Amazon: 79.828 en Livres anglais et étrangers (Voir les 100 premiers en Livres anglais et étrangers)
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It was a wet, cold, dark, dreary, dismal Monday in Seattle, inside and out. Lire la première page
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5.0 étoiles sur 5 4 simple principles to make your organization fun, 20 juillet 2001
Ce commentaire fait référence à cette édition : Fish!: A Proven Way to Boost Morale and Improve Results (Relié)
Fish is simple. The book espouses 4 principles that are simple to understand yet often missing in most workplaces. Reading this book will help any business leader/manager look for ways to involve their employees in making their jobs fun and enjoyable and thereby a place they want to be. I manage the accounting and finance areas of my organization and I purchased Fish for all my employees. We have begun meeting and discussing ways to apply the principles found in Fish, the first dealing directly with the employee and their attitude when they walk in the door. The attitude they bring to work will effect their day and the effect the people around them. Fish leads you from helping your employees understand the importance of their attitude to helping them make the workplace vibrant and enjoyable for everyone. There are a million books in the marketplace telling you how to make your employee's lives easier. Fish tackles the concept that the employee is responsible for taking the first step to make the organization a great place. Too often, we are told the company makes the people. The fact is, the people make the company. Fish will help you decide whether to allow your people to languish or lead them to a better and happier life and job.
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5.0 étoiles sur 5 A Fish Story That's Real & Inspirational, 20 juillet 2001
Ce commentaire fait référence à cette édition : Fish!: A Proven Way to Boost Morale and Improve Results (Relié)
What does a "Toxic Energy Dump" and throwing fish have to do with life, especially performance in the workplace? A great deal according to the authors of The Fish.

In this parable you learn very quickly and easily how to turn around a "toxic" environment. Although the solutions may sound simple and obvious, they remind us - that regardless of our position in an organization, it's a great thing to find enjoyment and satisfaction in our ordinary day-to-day work lives. The writers provide simple descriptions of what attitude and fun can do to turn around the "toxic energy dump" in the workplace. The fable and principles show you how to bring hope and excitement to the people who perform the "back room" functions.

This book is a quick read, with principles that are easy to grasp and apply. Laughter and fun are great bridge builders between people - I encourage you to try The Fish and see how these principles are used to build bridges not only at a renowned fish market in Seattle, but between people within a back room department and other departments.

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5.0 étoiles sur 5 It's about life!, 20 juillet 2001
Ce commentaire fait référence à cette édition : Fish!: A Proven Way to Boost Morale and Improve Results (Relié)
This is a brief, simple, but elegant book that is an eye opener for those of us who grew up with notions like: "Work is serious, let's have no fooling around!" or "Profit is 'the only' way to measure business success."

The story is told in the context of a familiar business departmental crisis. Traditional management processes have failed and those who tried to implement change left convinced that conditions would never improve in that department (nicknamed the "Toxic Energy Dump").

A new departmental manager is assigned; she must find and implement new solutions or suffer the burden of defeat experienced by her predecessors.

Serendipitously, during her lunch break, she discovers a fish market that does not fit preconceptions for that environment most of us would have, i.e., hard, tedious work under unpleasant, uncomfortable conditions. What she does experience is a group of people who are totally involved with their customers, having a lot of fun, and selling lots of fish!

She asks one of the fishmongers about how they do this. And so begins the odyssey that uncovers the four key lessons she applies to turn her department around. I believe that these lessons are cornerstones for success both at work and in personal life. The lessons may seem simple and obvious, but they are based the deep needs we all have to feel that we matter, to contribute to others, and to enjoy our work.

I attended the first "Fish Camp" in Minneapolis that Steve Lundin and his associates facilitated (they did a great job); I left with the lessons contained in this book. I have discussed these lessons with almost all of the executives I currently coach and have concluded, from their comments, that they both appreciate and apply these insights with success in their work/personal lives and settings. This book is a useful tool in helping people, and groups of people, reframe how they see their work; many discover that they can find enjoyment and satisfaction in their ordinary day-to-day work lives.

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