Présentation de l'éditeur
This Third Edition to Peter Block′s Flawless Consulting addresses business changes and new challenges since the second edition was written ten years ago. It tackles the challenges next–generation consultants face, including more guidance on how to ask better questions, dealing with difficult clients, working in an increasingly virtual world, how to cope with complexities in international consulting, case studies, and guidelines on implementation. Also included are illustrative examples and exercises to help you cement the guides offered.
Quatrième de couverture
Praise for the third edition of Flawless Consulting "Consulting at its best is about action and interaction, relationships and results. In a highly readable guide that is both inspirational and practical, Peter Block leads consultant and client together through a proven approach to realize their future." — Samuel R. Strickl and chief financial and administrative officer, Booz Allen Hamilton "Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions. . . . Whether one′s consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues." — Roger Harrison , independent consultant and author of Consultant′s Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison "Peter Block has written a masterful third edition of his masterpiece, Flawless Consulting. Important additions to the third edition are the strength–based strategies that many are beginning to use . . . in solving seemingly intractable problems in health care and other industries. They are featured in a new Chapter Twelve and form a common thread that runs through this entire path–breaking book." — Jon C. Lloyd , MD, FACS senior associate, Positive Deviance Initiative; clinical advisor, Plexus Institute "Peter′s masterwork, Flawless Consulting, has been my go–to guide since the first edition. . . . Flawless Consulting is not just a practical, useful, and inviting book for practitioners. It′s all those things, but it′s also a book about some of the most vexing issues we face when consulting to organizations—issues of resistance, truth, doubt, vulnerability, and accountability. If you find yourself giving advice to people making choices, then this book is a must–have for you. Buy it today, use it tomorrow." — Jim Kouzes , award–winning coauthor of the best–selling The Leadership Challenge and The Truth About Leadership , and Dean′s Executive Professor of Leadership, Leavey School of Business, Santa Clara University "My company uses this book as our primary guide to consultant skills. Interestingly, our most experienced consultants value the insights from Flawless Consulting the most. It has made a big difference in how we think about and work with clients." — TØnnes Ingebrigtsen , CEO, mnemonic as