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Grinding It Out: The Making of McDonald's (Anglais) Poche – 1 juillet 1990


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Descriptions du produit

Grinding it out Few entrepreneurs can claim to have actually changed the way we live, but Ray Kroc is one of them. His revolutions in food service automation, franchising, shared national training and advertising have earned him a place beside the men who founded not merely businesses but entire new industries. This book tells his story. Full description


Détails sur le produit

  • Poche: 218 pages
  • Editeur : St Martin's Press (1 juillet 1990)
  • Langue : Anglais
  • ISBN-10: 0312929870
  • ISBN-13: 978-0312929879
  • Dimensions du produit: 10,8 x 1,6 x 17,2 cm
  • Moyenne des commentaires client : 5.0 étoiles sur 5  Voir tous les commentaires (2 commentaires client)
  • Classement des meilleures ventes d'Amazon: 72.611 en Livres anglais et étrangers (Voir les 100 premiers en Livres anglais et étrangers)
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Par roland sur 20 novembre 2012
Format: Poche Achat vérifié
très bon état du livre. a lire absolument ! must read for future entrepreneurs... learn lessons that could be used in business everyday
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2 internautes sur 3 ont trouvé ce commentaire utile  Par Latour07 1ER COMMENTATEUR DU HALL D'HONNEURTOP 500 COMMENTATEURSVOIX VINE sur 8 octobre 2011
Format: Poche
J'invite tout étudiant en école de commerce, tout chef d'entreprise, tout consultant - conseil en dirigeant d'entreprise désireux d'aller de l'avant, de créer son entreprise, de réaliser une vision entrepreneuriale, à lire cette autobiographie sur le fondateur et le développeur de la célèbre chaîne de restauration rapide McDonald's. Si les spécificités de style nord-américain dans la biographie ressortent parfois, et peuvent agacer le lecteur latin (glorification de soi dans le culte de la réussite due certainement à Dieu - message parfois sous-entendu), il convient de passer outre et de s'en amuser comme son auteur d'ailleurs qui place l'essentiel de sa vie dans un engagement total à la réalisation de grandes ambitions, sachant les partager avec son entourage, et ayant la foi dans la création d'entreprise.

Ray Kroc (1902 - 1984) démarra sa vie professionnelle sans bagage universitaire, en jouant du piano dans les bars. Pour se marier, il dut stabiliser sa vie professionnelle. Il se mit à vendre des gobelets en carton, développa son réseau de vendeurs, s'impliquant totalement avec le sentiment, louable, de justice dans les relations avec les autres, de partage, et quelque part, vraiment, un esprit coopératif hors norme. Du gobelet en papier il vint à la commercialisation de mixers pour shakers et de là, rencontra les frères McDonald qui avaient créé un restaurant étonnant, ancêtre du système éponyme, à San Bernardino en Californie. Ray Kroc fut époustouflé par la performance économique du modèle.
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70 internautes sur 71 ont trouvé ce commentaire utile 
An Unvarnished Look at One of America's Great Entrepreneurs 12 juillet 2000
Par Donald Mitchell - Publié sur Amazon.com
Format: Poche
Go into McDonald's today, and you see a complex, well-operated business system operated by ordinary people. That is impressive in and of itself. What is even more impressive is to understand the roots of how this business was established, which you can do by reading this entertaining and revealing book.
Unlike most people who write about themselves and their businesses, Ray Kroc was pretty candid about the problems he had, the people who gave him a hard time, the mistakes he made, and his personal life. That makes this book very valuable to those who want to understand what entrepreneurship is all about.
As an adjunct to reading this book, I suggest that you also visit the McDonald's museum near O'Hare airport in Ray Kroc's first store. There are notes there about all of the problems that he had to solve over the years, many of which are described in the book.
Ray Kroc did not invent the original McDonald's concept, but what he franchised and eventually bought from the McDonald brothers was not yet a real business system. For example, when he first tried to duplicate the french fries that were so famous in San Bernardino, California, his french fries turned to mush. It turned out that the storage methods used by the McDonald brothers aged and dehydrated the potatoes a bit so that they could fry up nicely. Kroc had to invest in finding a process for doing that outside of the near-desert climate of San Bernardino.
The McDonald's system that we see today is the creation of Kroc's attention to detail, appreciation for consumer value, ability to solve problems, taking calculated risks that he could not afford to lose, and attracting talented people into the system. The book gives you a great sense of what that was like. Anyone starting an e-business today will be going through many of the same trials and tribulations.
The book is filled with wonderful stories about McDonald's and the people of McDonald's.
I have a special fondness for the subject since I grew up about a mile from the first McDonald's in San Bernardino, and have been eating their hamburgers now for over 50 years. It is truly awe-inspiring to me to see what has been accomplished from such humble beginnings.
Clearly, this book is a stallbuster for you in business. Kroc was 52 when he became interested in McDonald's. He had no special skills in restaurants. (The closest he came was in selling Lily cups and milk shake machines to restaurants, lunch counters, and drive-ins.) He had relatively little money to invest compared to the size of the opportunity. He ran into many obstacles that could have broken most businesses. Yet he just put his head down, and kept moving forward on the most important things. You can learn a lot from his determination.
Good luck with using this example to create a new set of practices for business that exceed what anyone has ever accomplished before!
28 internautes sur 33 ont trouvé ce commentaire utile 
Kroc on Kroc for Kroc 25 mai 2005
Par Robert J. Crawford - Publié sur Amazon.com
Format: Poche Achat vérifié
This is the autobiography of one of the great entrepreneurs of the 20C. If only for that, it is worth the read of anyone who is interested in understanding business or the fast-food industry. For all his earthy common sense and lack of formal education, the system that Kroc set up can only be described as a work of genius. Afterall, MCdonald's at the moment has surpassed Coca Cola as the most recognized brand in the world: it serves nearly 45 million people every day, commands unparalelled influence in every related industry, and often serves as the symbol of the US itself.

THe great strength of this book is that you get Kroc's view of what makes himself tick: he devoted himself relentlessly to a single business purpose within the capitalist system, was open to suggestions from talent that he cultivated regarding that purpose, and adapted it as he needed to thrive. It is a remarkable story of a man who re-made himself many times, and began what became the McDonald's corporation in his 50s! You simply have to respect what he accomplished at a time when most men would have given up.

The pillars of his business model are well known: 1) it is more an ecosystem of separate companies that grow together with long-term bonds of trust and the highest standards of professional conduct; 2) it pursues operational efficiency while refusing to compromise safety and cleanliness; 3) it is adept at finding innovations pioneered by both its suppliers and owner-operators and then disseminating them into the system; 4) it sticks to its core competency - hamburger and fries - and with few exceptions listens to consumers. That is about it, really, in an idealist version, but it explains why the company's many competitors failed to grow as big and fast.

During the process, furthermore, Kroc did not go for making a quick buck - by selling franchise rights for a killing or gouging his owner-operators by monopolising what supplies they had to buy from him - and focused instead on treating his suppliers and owner-operators fairly, reasoning that if they could thrive, so would he. No other fast-food chain did that.

Of course, as an autobio, Kroc focuses far more on the bright side of what he has done. He does not ask himself any hard questions and comes off, not surprisingly, as distrusting of the motives of his critics as well as the legitimate concerns of many intellectuals and political activists. While open-minded, we see, he was myopically focused on refining his business model and hence unaware of his impact on the wider society.

Moreover, except for some quotes and quirky details, the business issues are also covered better in McDonald's Behind the Arches, by John F. Love. But then, both are authorised versions of the McDonald's view. The reader will need to look elsewhere for more thoughtful critiques.

Recommended. The curious reader can get a lot from this book.
11 internautes sur 13 ont trouvé ce commentaire utile 
The Story Behind the Golden Arches 10 juillet 2006
Par Bryan Carey - Publié sur Amazon.com
Format: Poche
Ray Kroc's success story is quite a record of persistence and achievement. He didn't invent the McDonald's chain (as many erroneously believe) but he knew a winner when he saw one and he negotaited to buy the business. He truly believed that McDonald's could be a huge, global operation if it was promoted right and run with an emphasis on quality, customer service, cleanliness, and value. These four attributes made the acronym "QSCV", and it was something that Ray Kroc preached to his people every single day.

Ray Kroc shows his confidence throughout the book, not just with business, but also in his personal life. He pursued his business dreams with unmatched vigor, and he was equally determined to reach his personal goals. His relentless courtship of Joni, his one true love, is one of the highlights of the book. It's fun listening to Kroc spill his heart out, telling the reader all sorts of details about his personal life. He was absolutely ga- ga over his beloved Joni, and he shows no embarrassment in admitting his feelings. Here was a man who had the world in his hands, a senior citizen who was head of a large corporation, and yet he was completely, hopelessly in love and willing to give it all up for his number one lady. He was having trouble sleeping, and couldn't concentrate on work anymore. He was like a starry- eyed teenager, always in a daydream- like state, fantasizing about the woman he loved. He was prepared to do virtually anything to capture her heart.

Kroc was an outspoken and egotistical man, and these personality traits pop up throughout the book. He blew his top several times, when things didn't go his way or when someone would make a negative comment about McDonald's, and he could often be quite profane and a little vile. This was true in his other business ventures as well like when his San Diego Padres baseball team (he was the owner) wasn't performing up to par. There was one episode, in 1974, when the Padres played miserably and Kroc let them know exactly how bad they were. It was the home opener, and at its conclusion, Kroc grabbed the public address microphone and harshly criticized the players for such a lousy performance. The media jumped all over the incident, but Kroc was undeterred. He gave no apologies, feeling that the team was letting down the fans and deserved to be chewed out.

One place where Kroc didn't let his ego get in the way with smart business was with the naming of the restaurant. He decided to keep the original name, McDonald's, rather than using his own name. This was a wise move, especially considering Ray's last name. Would you want to visit a restaurant that was named "Kroc's"? Just the name alone would make me lose my appetite and it was a wise business decision to keep the original name intact.

This book shows occasional dabs of humor and some good writing. Kroc and editor Robert Anderson both deserve credit for making the book more enjoyable to read with its easy- flowing style. It's not awash in humor, but there's enough to help keep the book interesting. One criticism that I have of this book, however, is the layout; specifically, the fact that the chapters have no titles, which is inexcusable. Titles are helpful for reference purposes, and they should have been included. If Ray Kroc didn't realize this, then the editor should have. Other than that, the book is well- written and partically error free from a grammatical standpoint.

Kroc tells his story with gusto and pride. You can tell that he's very happy with the McDonald's company and gleaming with satisfaction over the way his personal life and professional life have turned out. This book was written in 1977, and much has changed since then, both with McDonald's and with fast- food in general. There are far more choices in fast- food today, like submarine sandwiches, which had not yet achieved a substantial share of the market back when Ray Kroc wrote this book. It's hard to say how Kroc would have reacted to these modern- day changes in the marketplace, but I'm sure he would have welcomed the challenge.

Many people don't prefer McDonald's food, but the man behind the arches, Ray Kroc, is a person who deserves respect. His tenacity was unrelenting, his confidence was unmatched, and his drive to succeed was unstoppable. He took a small, roadside restaurant in California and transformed it into the world's largest fast- food chain. "Grinding it Out" is a testament to the difference that one man can make when he has guts and determination to be the best.
17 internautes sur 22 ont trouvé ce commentaire utile 
Life Begins at 52 20 janvier 2001
Par Un client - Publié sur Amazon.com
Format: Poche
Ray Kroc was an itinerant piano player, a paper cup salesman, a multi-mixer super-salesman and, in his most incandescent incarnation, the visionary middle-aged genius behind the McDonald's megalith. This is his gilded story, offered with all the self-serving bombast you might expect from someone who reinvented himself and the world when most of us are beginning to resignedly look down the slow slope towards retirement. Someone once said that reading biographies is worthwhile only so long as the life in question glitters. A strange epitaph, perhaps, to give to someone who made a difference with armies of beef-slinging, coke-sloshing, fry-sizzling, hygiene-obsessed foot-soldiers. But that was Ray Kroc. And "Grinding it Out" is his improbable journey through this dream we call life. We have all been affected by his original reverie, long ago, when he clandestinely watched two brothers named McDonald serving burgers from their oddly shaped fast-food stand. A book to be enjoyed for those who say, "only in America", not with a sneer, but with a wistful smile.
4 internautes sur 5 ont trouvé ce commentaire utile 
How It's done! 5 mars 2008
Par Krissy Turnas - Publié sur Amazon.com
Format: Poche
A very good book, a definite read for anyone looking to learn more about start up business or true entrepreneurship.

Although, I think it's very important to look at the fact that things are much different now of days then when Ray Kroc started up Mcdonalds. It is very inspiring though to find out how old he was when he started this business. Though, it's nice to read of all these young kids starting up business, it's also nice to read about a man in his 50's finally doing a start up that he'd dream t of.
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