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Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations
 
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Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations [Format Kindle]

Ken Blanchard

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Descriptions du produit

Présentation de l'éditeur

From The One Minute Manager to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven. Now, in Leading at a Higher Level, Updated Edition, Blanchard and his colleagues bring together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and make sure people know who you are, where you're going, and the values that will guide your journey. From start to finish, this book extends Blanchard's breakthrough work on delivering legendary customer service, creating "raving fans," and building "Partnerships for Performance" that empower everyone who works for and with you. Updated throughout, this new edition contains two powerful, important new chapters: one on coaching to create higher-level leaders, and another on creating a higher-level culture throughout your organization. It also offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, it will help you dig deep within, discover the personal "leadership point of view" all great leaders possess-and apply it throughout your entire life.

Quatrième de couverture

"Leading at a Higher Level makes clear that respect and integrity aren’t pleasant-sounding options; they are essential criteria for an organization’s survival. As inspiring as it is instructive, this book belongs in every leader’s core curriculum."

Warren Bennis, bestselling author of Leaders and On Becoming a Leader

 

"If you want to have a great company, you don’t have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching."

Horst Schulze, Vice President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC

 

30 Years of Breakthrough Leadership Insights in One Extraordinary Book!

 

From The One Minute Manager® to Raving Fans, Ken Blanchard’s books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people oriented, customer centered, and performance driven.

 

Now, in this fully updated edition of Leading at a Higher Level, Blanchard and his colleagues bring together all they’ve learned about world-class leadership. You’ll discover how to create targets and visions based on the “triple bottom line” and make sure people know who you are, where you’re going, and the values that will guide your journey.

 

Leading at a Higher Level presents the definitive discussion about using Situational Leadership® II to lead yourself, individuals, teams, and entire organizations. More important, you’ll learn how to dig deep within, discover the personal “leadership point of view” all great leaders possess, and apply it throughout your entire life.

 

For everyone who wants to become a better leader...

...in any company, any organization, any area of life

 

Build an organization that “walks the walk” on values

Eliminate the gap between your company’s stated values and actual behavior

 

Serve your customers at a higher level

Deliver your ideal customer experience and create “raving fans”

 

Coach to bring out everyone’s best, from top to bottom

Create a coaching culture that boosts performance at every level

 

 


Détails sur le produit

  • Format : Format Kindle
  • Taille du fichier : 1367 KB
  • Nombre de pages de l'édition imprimée : 388 pages
  • Pagination - ISBN de l'édition imprimée de référence : 0137011709
  • Utilisation simultanée de l'appareil : Jusqu'à  appareils simultanés, selon les limites de l'éditeur
  • Editeur : FT Press; Édition : 1 (8 septembre 2009)
  • Vendu par : Amazon Media EU S.à r.l.
  • Langue : Anglais
  • ASIN: B002NT3B98
  • Synthèse vocale : Activée
  • X-Ray :
  • Word Wise: Activé
  • Classement des meilleures ventes d'Amazon: n°187.896 dans la Boutique Kindle (Voir le Top 100 dans la Boutique Kindle)
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Commentaires en ligne

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Commentaires client les plus utiles sur Amazon.com (beta)
Amazon.com: 4.4 étoiles sur 5  49 commentaires
18 internautes sur 19 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Blanchard in a book 12 janvier 2011
Par Chris Jordan - Publié sur Amazon.com
Format:Relié|Achat vérifié
Imagine taking everything Ken Blanchard has ever written that was worth reading and put it in one book. That's what you have here. This is a gold mine. Regardless of who you lead (yourself, your family, your department, your company, your non-profit organization, your HOA, etc) this is the book for you!
17 internautes sur 21 ont trouvé ce commentaire utile 
3.0 étoiles sur 5 Good info, too many plugs for his other books 27 décembre 2011
Par Cynthia R. - Publié sur Amazon.com
Format:Relié|Achat vérifié
There is tons of good information in this book, however I am baffled at the motives of the author(s) constantly referring/referencing/footnoting their own previously written books. In almost every chapter he refers to himself and co-authors in the third person ("As Ken Blanchard writes in ___ book".) It is very distracting to me and I can't determine if it is a shameless plug to sell you his other works or if it is some attempt at lending credibility to his point. If he wrote the previous book as an original idea, then he has no need to reference or quote himself. He makes excellent, thought-provoking points, but as Cynthia R. states in her book review, "Good info, too many plugs for his other books." (see how annoying that is)
9 internautes sur 12 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Great download! 10 août 2010
Par Markg - Publié sur Amazon.com
Format:Format Kindle|Achat vérifié
I also had no problems downloading the free version of the entire book on the kindle app for my droid phone. This is a great reference for training and leadership--everything from leading yourself, teams, companies, and learning how to coach others, as well as yourself. The authors of the Blanchard companies cover it all here!
1 internautes sur 1 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Excellent Resource 9 novembre 2012
Par Steve B - Publié sur Amazon.com
Format:Format Kindle|Achat vérifié
Blanchard's book is an incredibly well thought out resource. I have not only put key concepts in practice as the operations manager of our company, but I am now giving it to other key employees to read as a model for them to glean from. Far from pie in the sky, I found the concepts practical, useable, an actionable. While Blanchard's concepts are not the only one's we use, they are a basis for much of the change we've implemented. They have also helped me outside of business in the way I handle people and interact on a personal level.
1 internautes sur 1 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Leadership must read. 3 novembre 2013
Par punihele - Publié sur Amazon.com
Format:Format Kindle|Achat vérifié
I started reading this before I started a new job... was pleasantly surprised it's recommended reading for administrative positions. For those who want to take leadership (not to be confused with managing) to a new level.
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