Quatrième de couverture
The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality extremely usable documentation, while cutting cost and rime-to-market. Dr. JoAnn T Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shores with you the fruit of her more than 15 years of experience in the field. She gives you :
* Clear-cut, rational guidelines to managing every phase of the project from planning and development, through production, distribution, and project evaluation * Scores of usable templates, checklists, summaries, and forms * Dozens of real-life case studies and scenarios taken from the author's extensive experience or top corporations * Techniques applicable to virtually all fields of documentation
Managing Your Documentation Projects was designed to function as a comprehensive guide for new managers and a doily tool of survival for veterans. It is also an invaluable resource for technical writers, editors, graphic designers, consultants, and anyone called upon to produce high-quality technical documentation on time and within budget.
L'auteur vu par l'éditeur
JoAnn T. Hackos, PhD, is President of Comtech Services, Inc., an information/design firm in Denver, Colorado and San Jose, California. She is also president of JoAnn Hackos & Associates, Inc., a strategic planning and management consulting firm. In 1993, she served as president of the Society for Technical Communication (STC) and is a frequent conference keynote speaker on such topics as quality and usability of products and services, the importance of meeting the needs of the customer, and project management.
