From Library Journal
This book aims to return Follett to her rightful place in the pantheon of classic business writers. A preface by Rosabeth Moss Kanter and an introduction by Peter Drucker attest to the fact that she merits such attention. The book contains extracts of Follett's writings on specific subjects: conflict, authority, power, and the place of the individual in society and the group. Each extract is followed by commentaries from today's foremost management scholars that underscore the contemporary significance of her ideas. Follett espoused the theory that business was a social institution and advocated an almost complete change of vocabulary in the business world, eliminating terms like grievance and complaints since such words led to automatic negative reactions. Since Follett wrote about the human side of management, there have been several "discoveries" that promote her essential philosophy: the participative management movement of the Fifties and Sixties, the quality-of-work movement of the Seventies, and now the network movement?each of these moving organizations toward a new, more effective, and humane form of management. This extraordinary book belongs in all academic management libraries and any others aspiring to have comprehensive management collections.?Mary Chatfield, Angelo State Univ., San Angelo, Tex.
Copyright 1995 Reed Business Information, Inc.
Copyright 1995 Reed Business Information, Inc.
Booklist
What's old becomes new again, a remarkable occurrence in the relatively young field of management. To witness the recycling of ideas from such neglected visionaries as Bostonian Mary Parker Follett, one has only to look at the resurgency of total quality management--and its real roots. Editor Graham selects 11 of Follett's lecture essays delivered or published between 1925 and 1933 that prove without a doubt that the concepts of "empowerment" and "horizontal management" began with her. Contemporary gurus of business from Peter Drucker to Rosabeth Moss Kantor add flourishes and today's meanings to Follett's philosophies. Yet the experts admit that this turn-of-the-century social worker in her insistence on mutual problem solving and business' debts to society, among other ideas, was way ahead of us all. Barbara Jacobs
