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Replete with examples from Ms. Frankel's consulting clients, this book gives practical, no-holds-barred evaluations of such behaviours as feeding people at the office, working too hard, asking questions instead of making statements, and "asking permission." That last was a revelation to me.
As Ms. Frankel points out, we are all raised in a society that says you should get proper approvals before taking a step---any step. But men learn when to ask and when to just go ahead. Men learn how to apply the rubric "It's easier to get forgiveness than to get permission." Ms. Frankel pointes out that children, not adults, ask for permission to do perfectly rational things. I had never considered how detrimental to my career the habit of asking permission had been. But I decided to give Ms. Frankel's suggestions a try. I went to my boss and said, "I cannot come in on Friday." My boss looked nonplussed. I was petrified, but proud. I had done it. I had Made A Statement instead of Seeking Approval. And he didn't demur. He said, "Okay," and we went on with the day.
If you are feeling frustrated by the glass ceiling, if you feel stuck and can't figure out why you can't get further in your career ambitions (and if you're a female), this book is definitely worth the investment. It opened my eyes to things I did that I never even thought about, things that presented an image of an incompetent child---not a competent, composed, and capable woman. My image is now improving, and yours can too.
Her analysis of gender training (such as Nice Girls Aren't Loud) are pretty much what I heard as a child. Yet...what a delicate line women must walk, as being tough is interpreted as bitchiness instead of hard-headed business savvy. So here's the problem; Frankel advises worrying less about being liked, advises apologizing sparingly -- not profusely and frequently, but that isn't the same as permission to have a take-no-prisoners attitude. While occasionally being disliked is going to be hard on women who work cooperatively and not in a hierarchical manner, Frankel explains why niceness may short-circuit the path to a deserved top spot.
While Frankel's book has excellent advice about avoiding subtle but destructive body language and practices like apologizing and making declarative statements into questions, as well as failing to blow one's own horn as needed, there are other books that explain the male-dominated playing field such as "Hardball for Women." It's not enough to understand our own failures to mesh into a world where men pretty much make the rules, it's also important to understand the rules thoroughly. "Rules favor the rulemakers, and when they don't, the rules are changed." Look at the troubles of Carly Fiorina and the attitudes towards Martha Stewart to see some of the pitfalls that can trap someone while following the advice in Frankel's book without understanding all the rules or new rules of behavior.
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