Idées clés, par Business Digest
En dépit - ou à cause - des avancées très rapides des nouvelles technologies, le transfert de savoir est un challenge de plus en plus pressant pour les entreprises. Les dirigeants sont en train de prendre conscience des richesses en connaissances, en savoir-faire, etc. dont ils disposent au sein même de leurs organisations. Dans ce livre, les auteurs expliquent comment le management du savoir peut aider les responsables à identifier et à «benchmarker» les meilleurs pratiques internes de leur entreprise dans le but de redistribuer ce savoir à tous.
Présentation de l'éditeur
In spite of rapid advances in technology, the effective transfer of knowledge is an ever-growing challenge for corporations today. Business leaders are discovering a vast treasure-house of knowledge, know how, and best practice inside their own organisations. Acclaimed productivity and quality experts Carla O'Dell and C. Jackson Grayson here suggest a conscious strategy for getting the best out of employees which they call 'Knowledge Management'. They explain how applying these ideas can help employers identify and benchmark internal best practice and share knowledge throughout the organisation.
Through case studies, concrete examples, and revealing anecdotes, this valuable guide not only identifies universal management techniques but suggests ways to implement the proceedures in a variety of settings. No amount of knowledge or insight can keep a company ahead if it is not properly distributed where its needed - IF ONLY WE KNEW WHAT WE KNOW is a much-needed companion for business leaders everywhere.
Through case studies, concrete examples, and revealing anecdotes, this valuable guide not only identifies universal management techniques but suggests ways to implement the proceedures in a variety of settings. No amount of knowledge or insight can keep a company ahead if it is not properly distributed where its needed - IF ONLY WE KNEW WHAT WE KNOW is a much-needed companion for business leaders everywhere.
