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Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies (Anglais) Relié – 26 octobre 2011


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Présentation de l'éditeur

Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications.

Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels.  

From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media.

Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home

Biographie de l'auteur

Connie White earned her PhD in Information Systems from the College of Computing Sciences at the New Jersey Institute of Technology. Dr. White is a Research Fellow in the Crisis Communications Research Project, School of Media Arts, Columbia College Chicago, Illinois. She is also the director of Information Technology Solutions for Emergency Management (ITSFEM), an education and consultation firm. She has published work in the Journal of Emergency Management (JEM), The International Association of Emergency Manager’s Bulletin (IAEM), and the International Journal for Information Systems for Crisis Response and Management (IJISCRA M).

Her current work explores how collaborative applications, social media, Free and Open Source Systems, and Web 2.0 technologies can be leveraged together to support the decision-making needs of crisis managers. Another research focus is in using spatial-temporal geographical information systems and social media to help provide information on the outer rural areas that have the least amount of connectivity through crisis mapping. Other research efforts explore using virtual worlds, such as Second Life, as a teaching tool for practitioners. Her dissertation, A Dynamic Delphi System to Support Decision Making by Large Groups of Crisis Management Experts, focused on the creation of a crisis management system that is used by large groups dispersed geographically where decisions must be made under uncertainty and among domain driven subgroups. The end result of this effort produced an application contributed to the Sahana Disaster Management System, Eden, a free and open source system created in response to the Asian tsunami (which has been used all over the world), most recently in the Haiti earthquake response, and the floods of Pakistan. Her research interests include social media, decision making, scales, Sahana, Thurstone’s law of comparative judgment, artificial intelligence, and emergency management. Her homepage is http://sites.google.com/site/conniemwhite/

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Amazon.com: HASH(0x941b7858) étoiles sur 5 4 commentaires
3 internautes sur 3 ont trouvé ce commentaire utile 
HASH(0x941becfc) étoiles sur 5 Excellent Book...Well Written! 25 décembre 2011
Par James T. Soukup - Publié sur Amazon.com
Format: Relié Achat vérifié
This book is a must if you are considering adding Social Media to your organization. It is very well written and will help our Public Safety Departments here in Durham, NC establish their Facebook and Twitter accounts.
1 internautes sur 1 ont trouvé ce commentaire utile 
HASH(0x941bef48) étoiles sur 5 Most Excellent 26 novembre 2012
Par doug brown - Publié sur Amazon.com
Format: Relié
I am most impressed with Dr. White's book. The information found within serves as a valuable resource for the academic, the practitioner, and the student. I first purchased the book for use in my hospital emergency management program. However, I now use it to teach courses in crisis communications both in academia and public safety. Both my students and fellow practitioners have found this book to be well worth the investment because of the information provided by the author. The technologies, instructions, and suggestions are a valuable tool in our toolbox to help us understand how to better communicate before, during, and after a disaster.

Additionally, do not overlook this book if you are do not work in emergency management. The information is very useful for other organizations as well including non-profits, for-profits, and government agencies.

Doug Brown, DBA(ABD),MS,CHEP, FAcEM, NREMT
1 internautes sur 1 ont trouvé ce commentaire utile 
HASH(0x941c21a4) étoiles sur 5 Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies 4 décembre 2012
Par Hal - Publié sur Amazon.com
Format: Relié Achat vérifié
I am working on a project that will require leveraging social media. I purchased the book through Kindle. Being a an individual who has little exposure to social media I was looking for a book that would expalin to me how it would be the most useful in my project. Dr. White's book did just that. She explained and used examples through out the book that showed me how and why social media would be benificial to the project. I think that this bbok would be invaluable to people needing to learn about social media as well as those who already are involved and need additonal insight. I found it to be well written and comprehensive.
-DR. H.E. Goudarzi, CPP - President - Goudarzi Protective Services, Inc.
3 internautes sur 4 ont trouvé ce commentaire utile 
HASH(0x941c2348) étoiles sur 5 SHADES OF THE ZUCKERBERG PARADIGM 23 mai 2012
Par B, Hamline - Publié sur Amazon.com
Format: Relié Achat vérifié
Learn to embrace social media technology in the emergency management business or get run over by the train. This is a must read for any progressive emergency management program.
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