Book Description
Strategic Database Marketing is the only resource to explain database marketing from the customer's point of view, instead of the seller's. Now, as exploding research and technology create entirely new market challenges, the Second Edition of this influential bestseller explains the method for computing RFM (Reach, Frequency, Monetary), as well as covering recently developed tools and resources including the Internet, loyalty programs, customer-specific marketing, and more.
Ingram
Unfortunately, many companies have made mistakes in creating consumer marketing databases. Millions have been wasted on database projects that did not survive. This power book--loaded with examples of marketing successes and failures--explains dozens of sound methods for creating successful marketing strategies and testing them--BEFORE millions of dollars have been spent.
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