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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't (English Edition)
 
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't (English Edition) [Format Kindle]

Robert I. Sutton
4.0 étoiles sur 5  Voir tous les commentaires (4 commentaires client)

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Descriptions du produit

From Publishers Weekly

Expletive or not, by the end of this book, listeners will be desensitized to the word "asshole," which is said hundreds of times in this audiobook. Sutton's premise seems pretty simple: get rid of arrogant jerks in the work place from every level of an organization. Through each chapter, he explores a different aspect of assholes, from identifying the type to dealing with them to what one should do if they believe they are an asshole to why it may be beneficial to keep one or two around. You'd think with a title like The No Asshole Rule, some humor would follow, but that's where the book falters. It's too serious and often too simplistic in its resolutions for curing the asshole problem at work. Sutton's reading of his own words lacks conviction. The interview with the author at the end proves interesting since his answers feel more candid than the rehearsed words of the audiobook.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Audiofile

Did the HARVARD BUSINESS REVIEW really print an article that used the word "asshole" eight times? Apparently so, and from it evolved this audiobook, a handy guide to the domineering bullies found in the workplace, on the sports field, and in government. Turns out that these "kiss up, kick down" individuals don't just ruin our day, they also cost business and government a great deal of time and money. Is there hope? Sutton seems to think so and offers systems, case studies, and ideas for weeding out these unpleasant individuals. The author reads this abridgment in a friendly, informative style, making it one of the stronger business titles this season. R.W.S. © AudioFile 2007, Portland, Maine-- Copyright © AudioFile, Portland, Maine

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4.0 étoiles sur 5
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Commentaires client les plus utiles
6 internautes sur 6 ont trouvé ce commentaire utile 
Par lco TOP 1000 COMMENTATEURS
Format:Broché
Vous sentez-vous entourés d'idiots incompétents? Voyez-vous vos collégues comme des concurrents? Avez-vous du mal à vous réjouir de leurs succès? Vous emportez-vous violemment contre les imbéciles et les losers qui encombrent votre lieu de travail? Aimez-vous relever les erreurs des autres ou envoyer de méchantes piques faussement innocentes pendant les réunions? Vos échanges de mails se concluent-ils fréquemment par des messages incendiaires?

Si vous avez répondu une majorité de oui à ces questions vous faites probablement partie de cette fraction de la population que le livre range dans la catégorie des "sales cons". Et vous devenez alors une de ces personna non grata que l'auteur, Robert Sutton, par ailleurs professeur à l'université de Stanford cherche à éradiquer du lieu de travail.

Au delà d'un titre exagéremment provocateur, le livre aborde de manière détaillée les différents abus dont on peut être victime de la part de personnes qui usent, entre autres, de menaces et d'intimidations ou encore de dénigrements en public. L'auteur propose quelques échappatoires ainsi que des mesures de prévention.

Ce livre intéressera tous ceux qui, sans forcément éprouver des mauvais traitements sur leur lieu de travail, se posent la question des comportements admissibles et souhaitables. L'auteur a su traiter le sujet avec intelligence notamment dans les chapitres qui renvoient le lecteur à ses imperfections, car avant de stigmatiser l'autre il faut commencer par s'interroger sur ses propres comportements.
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4 internautes sur 4 ont trouvé ce commentaire utile 
Par Pépita33
Format:Broché
ce livre doit être considéré comme une formation en management à l'usage de tous. A faire lire d'urgence à tout hiérarque, "assholes" exceptés car de toute façon, comme l'explique le livre, ils ne peuvent pas comprendre.

pour moi, si seules deux choses doivent être retenues de ce livre, ce sont: "Hope for the best, expect the worse", "espérez le meilleur mais attendez-vous au pire" et la position "Satan Cesspool" à adopter pour affronter les réunions catastrophiques en milieu hostile.

L'idée de facturer aux "assholes" les frais liés aux rattrapages de leurs c... est aussi assez savoureuse et peut s'avérer assez utile pour persuader son n+1 de mettre fin à des comportements "déviants".
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1 internautes sur 1 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Un peu de fraîcheur dans un monde de brutes ! 8 décembre 2007
Par Latour07 1ER COMMENTATEUR DU HALL D'HONNEUR TOP 500 COMMENTATEURS VOIX VINE
Format:Broché
Quand un professeur de management à Stanford écrit un livre au titre iconoclaste car injurieux, vulgaire et tellement utilisé dans les circonstances décrites ... alors il appartient au manager de le lire.
D'abord, nous sommes tous des `ah-ce-saule' (transcription franglaise de l'insulte) parfois; même si ce comportement nous révulse. Cet ouvrage nous apprend à mieux contrôler notre énergie négative suivant à l'esprit que : "Negatives interactions have five times the effect on mood than positive interactions".
En clair, il appartient au manager, dirigeant d'entreprise, de service, de repérer les `ah-ce-saule' pour leur proposer une thérapie choc. Si le syndrome débilitant du `ah-ce-saule' persiste après ces formations et sensibilisations, alors il appartient de prendre la décision de virer le `ah-ce-saule' de l'entreprise, quels que soient ses résultats.
La vie est trop courte d'une part pour être pourrie par des esprits débiles, haineux, méprisants, cassants, suffisants. En outre, la création de richesse, de valeur dans une entreprise, ne peut être efficiente que dans un climat de sereine compétition, de respect mutuel.
L'orgueil démesuré semble être le dénominateur de ces comportement déviants comme le stigmatisait, déjà, au temps de la Grèce antique, Aristote au sujet de l'hubris, cette révolte contre les dieux ou les hommes - ceux qui en étaient affligés étaient menacés de destruction :
"Hubris est une revanche, les hommes qui y trouvent un plaisir pensent qu'en maltraitant d'autres ils affirment leur supériorité".
Détruisons-les pour empêcher de détruire d'autres, les victimes.
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1.0 étoiles sur 5 Trop de pages, pas assez d'idées 4 janvier 2014
Format:Broché|Achat vérifié
Je fais partie des gens à qui ce livre ne parle pas, c'est évident. Je trouve que tout pourrait être dit en 40 pages maxi, que le reste est un insupportable délayage. Et même résumé, c'est du niveau d'un magazine, avec un monsieur qui n'arrête pas de citer son cv et ses collègues à Stanford dans ses anecdotes répétitives. Quelque chose ne cadre pas.
D'ailleurs il parle beaucoup de… lui. J'ai vraiment l'impression d'avoir lu un truc de gourou. L'utilisation du mot "asshole" plusieurs fois par page souligne la pauvreté du terme, alors que les comportements que nous rencontrons sont plus complexes et plus intéressants. On connaît tous des gens dysfonctionnants, dangereux etc. mais si on se contente de dire c'est des gros cons, on a rien dit du tout en fait. Il y a bien quelques passages qui décrivent des comportements mais l'auteur y enfonce des portes à paquebot grandes ouvertes.
Pas de solutions concrètes crédibles ou même bien détaillées sur la manière de survivre auprès d'un collègue ou patron abusif, grossier, destructeur. Pardon, un "asshole", n'essayons pas d'être plus précis que dans ce livre.
J'ai un peu acheté sur la foi du titre qui m'a fait rire, et des commentaires. Bien je respecte le goût de chacun. Je laisse ce commentaire pour mettre en garde ceux qui apprécient de vraies analyses et de vraies solutions un peu sérieuses. Parce que les relations pourries au travail, c'est un fléau et c'est vraiment intéressant !
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Commentaires client les plus utiles sur Amazon.com (beta)
Amazon.com: 4.3 étoiles sur 5  249 commentaires
269 internautes sur 279 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 An Excellent Must-Read for Anyone in the Workforce 7 février 2007
Par S. Johnson - Publié sur Amazon.com
Format:Relié
I am not one who typically reviews books. I do have to say that the No A**hole Rule was an excellent book both in researched content and personality. I was able to read this book in one sitting. It is very topical for anyone who shares a workplace with A**holes or demeaning people. I am sure that most of us do not have the luxury of avoiding these people on a day to day basis. If so, let me know where you work .

For the most part, it is inevitable that we have to deal with these people face to face. This is the first book that doesn't skirt around the facts of diagnosing these people as a**holes (by there actions) and giving effective advice on how to deal with them or not be one of them.

Bob Sutton's List of The Dirty Dozen Common Everyday Actions That A**holes Use

1. Personal insults

2. Invading one's personal territory

3. Uninvited personal contact

4. Threats and intimidation, both verbal and non-verbal

5. Sarcastic jokes and teasing used as insult delivery systems

6. Withering email flames

7. Status slaps intended to humiliate their victims

8. Public shaming or status degradation rituals

9. Rude interruptions

10. Two-faced attacks

11. Dirty looks

12. Treating people as if they are invisible

The Author sites companies that have effectively instilled a "No A**hole Rule" because they have realized that the true cost of the A**hole runs deeper than the A**hole's salary (TCA or Total Cost of A**holes). It truly can diminish productivity in the office, increase employee turnover, stifle communication, and lower employee self esteem and health. The book explains how to implement a No A**hole Rule at any organization.

According to the book, negative interactions have a five time stronger effect on mood than positive interactions. So you can see that keeping around that "very productive A**hole" may have deeper implications that do not show up on the books, but take a toll on the ones around him/her.

There is a whole section in the book detailing how to avoid being an A**hole which I won't get into here. I think that it is a truly insightful section on how to face ones own demons, and to be a more effective co-worker/partner/boss in a work environment.

The section that really jumped out for me (due to its immediate applicability) was the ways to deal with A**holes. Many books talk about enthusiasm and working harder with passion allows you to get around people who are demeaning and rude at work. This book explains that this is not necessarily the head on solution to avoid rudeness in the workplace. In some instances, developing indifference and emotional detachment may be the best way to survive in the long run while achieving small victories. In the end, small victories can lead to winning the war. You can also limit your exposure, hope for the best and expect the worse, de-escalate and re-educate, or stand up to A**holes.

In conclusion, this was a great read. I think it is extremely topical for anyone who is involved in HR or hiring new employees and management. I also believe that it is an especially good read if you are a victim of A**holes on a day to day basis.

Oh, it also makes a GREAT GIFT for the token A**hole in your office. Enjoy!
390 internautes sur 416 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 A New Best Book on Empowerment in the Workplace 23 février 2007
Par E. Gerber - Publié sur Amazon.com
Format:Relié
I have never written a review on Amazon, but feel strongly about writing a review for Sutton's No A**hole book because I feel many people whose might be concerned about the "taboo" title might not look beyond it and do themselves a great disservice.

As a female professional, I felt highly empowered reading this book. Dr. Sutton acknowledges the bullying and crass behavior that frequently occurs in the workplace and offers concrete ways to combat these trying individuals. I have already practiced his technique of publicly discounting bullying behavior with great success.

I found his suggestions for handling office place bullies - as both a superior and subordinate actions extremely smart and well-grounded. This book is based on sound social psychology and organizational research and does a great service to workers throughout the world.

I have dog earred many pages of the book and expect it to be a handy reference for many years to come.
238 internautes sur 253 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 A Simple, but Extremely Valuable Premise! 12 février 2007
Par D. Buxman - Publié sur Amazon.com
Format:Relié|Achat vérifié
I'll make my review brief, since this is a little book with a very concise point. Basically, life is far too short to tolerate jerks in the workplace. It's easy to spot these people based upon the havoc they wreak and the fact that they always choose targets with less power than themselves. This book provides terrific strategies for dealing with jerks, whether you are in management and want to weed them out, or are unfortunate enough to be working under them.

One of my favorite lines in the book is: " Passion is an overrated virtue in organizational life, and indifference is an underrated virtue." While self-professed management gurus who have never had a real job like to trumpet passion in the workplace (and implicitly accept jerk-like behavior), Dr. Sutton points out that sometimes a bit of detachment goes a long way in making life bearable. This is a book about picking your battles and doing what you can to make your workplace enjoyable. It is a quick, interesting and easy read.
46 internautes sur 49 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Hitting the Nail Right on the Head 29 mars 2007
Par Maureen Rogers - Publié sur Amazon.com
Format:Relié
Once in a while, a business book comes along that really hits a very important nail right on the head. Stanford Professor Bob Sutton's new book is one of them.

What the book does is argue that it is both anti-humane and counter-productive to give jerks free reign in the workplace, and that organizations riddled with destructive individuals - no matter how "valuable", powerful, and successful they are - should make conscious and deliberate steps towards changing their bad behaviors. Or get rid of them.

I hope that those who might be put-off by the title, or the use throughout the book of "the word" can get over it. Sutton may be provocative here, but he's not being cute. There really is no substitute for that particular word, and anyone who's experienced one at work - as victim, innocent by-stander, or even occasional perpetrator - knows it.

Sutton has the statistics to back up his claims that allowing bad behavior in the workplace is costly, citing studies that show the high proportion of people who have been negatively impacted by those insult, demean, and humiliate those under them in the organization. He even comes up with a mechanism for calculating how to itemize the overall cost of having jerks around by factoring in items like the cost of recruiting replacements for people who quit, HR expenditures on interventions and counseling, etc.

Sutton notes that many companies do, in fact, have some sort of "no jerk rule", but he is clear in pointing out that just having a rule in place is not enough. The rule needs to be enforced. You can't start making exceptions, and you have to develop a culture in which if someone's acting like a jerk - and we're all pretty much capable of acting like one on occasion, even if we're not chronic offenders - anyone can call them on it, even if the jerk's the boss.

For those who get stuck in bad situations, and where walking out is not an option, Sutton offers good advice. Forget those calls for passion and commitment. If you're in a bad company, you should "develop indifference and emotional attachment," he advises. "There are times when the best thing for your mental health is to not give a damn about your job, company, and especially all those nasty people." He goes on to offer further coping strategies: find and hang out with "the good guys," look for small victories, offer emotional support to other victims (while avoiding the rat-hole of non-productive gripe sessions), take control of what you can... All sound advice.

My quibbles with the book are minor: I think that Sutton may err on the side of providing a little too much "survey said" - they all started to sound the same. And a couple of his jerk examples were so extreme that I'm afraid that some people will come away from their reading convinced that the pedestrian abuse that they suffer or witness in their workplace is so minor that it's not worth thinking about. Or that even chronic offenders will be able to let themselves off the hook - "Hey, I'm not as bad as that jerk."

I'm sure, based on its title alone, Bob Sutton's new book will fare pretty well. But I'd hate to see it end up as a gag gift or stocking stuffer. Quibbles aside, this is an important book for anyone concerned about creating a healthier workplace. In an increasingly fractious and on-edge world, it would be comforting to know that, at least while you were at work, you weren't going to have to deal with obnoxious jerks determined to make your life miserable.
146 internautes sur 166 ont trouvé ce commentaire utile 
1.0 étoiles sur 5 No Satisfaction 29 novembre 2007
Par Mennonite Lady - Publié sur Amazon.com
Format:Relié
The reason I bought this book was the finer print inside of it's title: "Surviving One That Isn't." This book gave countless examples of mega-(_|_)'s in the workplace, but unless you're a trust-fund baby, we've all worked with our share and don't need endless examples and reminders of why we bought this book. What we need is, what we expect the book to deliver, sound advice on how to navigate the corporate landscape that's riddled with these bastards, while not becoming one of their roadkill along the way.

I really wanted to like this book. It had been highly recommended by a colleague and I'd researched the author and read some of his previously published articles before I actually purchased the book. However, that's precisely my other issue with this book-it was my experience that the author had taken a few previously published articles, and then tried to stretch them out into a book. To that end, throughout the book there were the same few corporate case-studies being used in the examples.

If you want to be reminded of how awful these types of jerks can be, go buy the book, but don't expect any relief from it.
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