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Présentation de l'éditeur

"The Product Manager’s Desk Reference is outstandingin covering the breadth of the tasks and thoughtprocesses involved in product and innovation management."
-George Castellion, SSC Associates

“Every product manager will greatly benefit from having this reference manual in their office as they live through the exciting twists and turns of product management.”
-David Anderson, Managing Director, B2B Channels, United Airlines

“An excellent tool for beginners and experts alike. Steven Haines's practical experience and knowledge shine through at every step.”
-David Rosshirt, Director of Product Management, First Data International

“From now on, this book will stand as an important reference point for all product management teams.”
-Mark Elliott, Vice President Product Management, Smiths Detection

The Product Manager's Desk Reference is the book all product managers have been waiting for. It is concise, to the point, and comprehensive.”
-Carol-Ann Matignon-Berlioz, Vice President Product Management, Fair Isaac

“A must-have for every product manager, this book contains a wealth of information, advice and practical tools that will lead to success for both the Product Manager and the organizations they serve.”
-Jeff Anderson, Senior Vice President Product Management, Franklin Covey

“Steven Haines covers this multifaceted topic in a systemic manner that makes the book easy to navigate. His groundbreaking proposal that Product Management become a formal disciple is an accurate reflection of the acute need for these skills in the business community.”
-Dan O'Day, Senior Director Product Management, Thomson Reuters

About the Book

Whether a business sells tangible goods or services, product management holds a critical position in the organization's pursuit of profits. Because traditional departmental roles continually evolve, and because the business climate is so competitive, the job of product manager has become exceedingly critical—yet it remainsvery complex. The Product Manager's Desk Reference is the first book to lay down a comprehensive body of knowledge for thiscritical function, and it is the only book that can effectively guide product managers so that they can establish and build a successfulcareer in product management.

Here, product management expert and practitioner Steven Haines clearly illustrates the entire product life cycle, from beginning to end. This outstanding work is packed with an array of best practices and helpful hints which are critical to the efficient management of products.

The Product Manager's Desk Reference is punctuated with useful diagrams, tables,and templates and will help you:

  • Create a master plan of record for your product
  • Formulate actionable strategies
  • Incorporate market data into important decisions
  • Set the stage for creating innovative products
  • Optimize existing products and product portfolios
  • Apply financial techniques to manage product profitability

The Product Manager's Desk Reference embodieseverything “Product Management.” It is a comprehensive, versatile, must-have resource for anyone who works in any company, in any industry, who seeks to successfully and profitably market and manage products and services.

Biographie de l'auteur

Steven Haines is the founder of Sequent Learning Networks and The Product Management Executive Board. Sequent Learning Networks is a global training and advisory services firm based in New York City. Its mission is to help its clients improve the structure and function of Product Management so they can produce great products. The Product Management Executive Board is a professional association of senior executives who share a common bond in their quest for product excellence. Steven’s books serve as foundational bodies of knowledge and Product Management best practices for product managers, product leaders, and executives across the corporate landscape.

Steven spent more than two decades in corporate leadership roles in industries as diverse as wholesale industrial products, intimate apparel, medical products, communications, and software & technology. Further, he spent twelve years as an adjunct professor at Rutgers University’s business school.




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Amazon.com: 47 commentaires
39 internautes sur 40 ont trouvé ce commentaire utile 
A thorough resource 7 octobre 2008
Par Kathryn Welds - Publié sur Amazon.com
Format: Relié
The Product Manager's Desk Reference is a comprehensive reference for the product management process, useful for anyone who works in product management and product marketing.

The PMDR's The Product Master Plan is the 'plan of record', considered an anchor, an archive, and a point of reference for people who may come and go. The chapters on Leadership, Cross-Functional Teams, and Decision-Making are well-presented. Haines offers valuable guidance about finance for product managers who have no formal training in this discipline.

The second module, Making the Market Your Primary Focus, includes discussion of Industry & Competitive Analysis, Segmentation, Forecasting, and Strategic Planning, with clear explanation and practical tools such as The Customer Visit Plan Template in the segmentation chapter.

The third module's sections on The Start of the Product's Journey and the New Product Development Process are practical. The Business Case chapter and the Marketing Plan for the Product are well-organized and applicable.

The fourth module, Continuing the Product Journey: Post-Launch Product Management, considers what happens after the product is in the market. Haines offers auditing techniques after the launch, as well as a logical way to 'run the business of the product'. These tools enable re-strategizing, re-planning, and overall financial and market optimization. The chapter on Life Cycle Product Portfolio Management considers products as investments, and efficient ways to evaluate how products contribute to the business, across individual life cycles. Haines also offers practical guidance for product discontinuation.

The end of each chapter includes a section called Raise Your Product Management Experience Quotient, offering helpful tips and tools for product mangers. The book is easy-to-read, accessible, and well-organized. This is a worthwhile reference for anyone in product management or product marketing.
17 internautes sur 18 ont trouvé ce commentaire utile 
The definitive reference for the art and science of Product Management! 30 janvier 2009
Par Amanda Noz - Publié sur Amazon.com
Format: Relié
There are some books that are destined to become classics in their field. The Product Manager's Desk Reference by Steven Haines is one of those books. Anyone working not just in Product Management but also Marketing and Business Development, should take the time (and it is a hefty volume of 700 pages!) to read and absorb the comprehensive body of knowledge that Steven has organized around Product Management. If that sounds too daunting, be reassured by the fact that this is a reference book as well, so specific topics can be accessed easily without reading the entire book.

Steven demonstrates his vast knowledge of the true scope of the Product Manager's role. After explaining the basics in the first module that goes through the Foundational Elements of Product Management, the Desk Reference then explains the myriad details that position the Product Manager as the end to end owner of the business. Starting with the market analysis of the industry and competition, he then moves onto the fundamental elements of the role by teaching customer need analysis, market segmentation, forecasting and product planning. However he doesn't forget that a Product Manager needs to be the champion who can keep the process moving along with the Product Development team as well as being able to persuasively argue the business case to management to justify the product investment.

In particular, I appreciated that he sees the Marketing function as intricately linked to the Product with the Marketing Plan and details of the Launch synchronized together with the Communications Team and Sales Channels. In Module Four, he ups the ante with a clear-eyed explanation of auditing the launch results as input to running the business and going through the details of the entire lifecycle of Product Portfolio management, including End of Life.

The book has accessible Executive Summaries at the start of each chapter as well as easy to read diagrams and charts and a section at the end of each chapter called PMEQ that are a series of questions and suggestions for raising a Product Manager's Product Management Experience Quotient. Finally, there are two modules at the end about how to be professional and develop your career as a Product Manager and how to develop your employees, if you manage Product Managers. Taking this advice together with the last module, which is a Toolbox for Product Managers, leaves the reader with a full compliment of tools to successfully and methodically manage products, whatever the industry. As an endnote, I liked the extensive glossary, references and resources section, bibliography and comprehensive index.

This is the type of book that you will want to pick up often to check against an idea, template or list, so don't be surprised if it becomes dog eared as you find pages that you will want to get to quickly over and over again. This comprehensive guide should appeal to both neophyte product managers and those with experience, who just need to check a particular area or topic.

Amanda Noz
10 internautes sur 10 ont trouvé ce commentaire utile 
Great Product Management Resource 27 janvier 2009
Par Brian Weber - Publié sur Amazon.com
Format: Relié
Steven Haines has does an amazing job of providing a resource that is useful to Product Managers regardless of experience level. The novice Product Manager would benefit from reading the book cover to cover to get a good understanding of what Product Management is about, where the experienced Product Manager can use it truly as a desk reference to get into the details when needed.

With every company defining Product Management differently, Product Managers often end up being the catch all. Steven has done an excellent job of bringing a standard definition of the roles and responsibilities of this "accidental profession" to the industry, and provided a path along with tools to improve your skills within the product management profession.

Short Answer: Buy this book and use it as the valuable resource it is.

Brian Weber
Product Manager
Thomson Reuters
7 internautes sur 7 ont trouvé ce commentaire utile 
Essential Collection of Best Practices 16 janvier 2009
Par Amazon Customer - Publié sur Amazon.com
Format: Relié
The Product Manager's Desk Reference fulfills the promise of the title. It really does cover everything from philosophy to the full product cycle to place of the profession in the organization. It is light on marketing details and methods, as those can be found elsewhere, and instead emphasizes the mindset and cross-functional tools needed to be an effective CEO of a product or product line.

I bought this book because I am working towards becoming a Product Manager and wanted to learn what I should be able to do. The language was conversational and the concepts were accessible, both those I was able to relate to from my work experience and the ones new to me. When I do have a product management position I expect to be returning to the book repeatedly for honing of my best practices.

One of the most valuable parts of the book is the suggestions at the end of each chapter called "Raise Your Product Management Experience Quotient." They summarize the material but in terms of action items for you to do and apply to your own situation rather than in terms of bullets of information to absorb.

One thing I did notice is that some of the material seems to be scaled for use by large corporations and may need a little extra thought to apply to smaller organizations or groups. The questions are very valid and should be answered for successful products, but the number of people involved may be fewer and the reports simpler.

If you just want an introduction to the profession to see if it appeals to you or to understand what product managers do, then you don't need this book. If you are one, want to be one, or manage product development in any way - even if it's not your title - then this is a fantastic reference and you're bound to find some idea on how to fulfill your role more successfully. And since each chapter is essentially self-contained you can attack it in bites instead of all at once.
7 internautes sur 7 ont trouvé ce commentaire utile 
The Best Product Management Book I Have, Hands Down 14 mai 2010
Par Danielle Vincent - Publié sur Amazon.com
Format: Relié Achat vérifié
Really, the title says it all. This is the most valuable product management book I've bought. It's so thorough and well-written that I have been reading it straight through. It covers all aspects of Product Management, including strategy, forecasts, cross-functional team management, business cases, launch, and post-mortems. I cannot recommend this book highly enough. If you are a Product Manager, you can't afford not to get this book. My copy is filled with copious notes, underlines, highlights, and is dog-eared on many sections. I have recommended this book to my whole team. And no, I don't know the author. This is completely based on my own experience using this reference as a Sr. Product Manager for a major entertainment company.
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