Upside, Stephen E. DeLong
The Economist, July 11, 1998
Book Description
The Smart Organization brings new perspective to management decision making throughout the organization. It identifies the key practices that enable successful organizations to deliver a stream of winning products and services. Smart organizations, say the Mathesons, have internalized nine interlocking principles essential in creating corporate cultures that emphasize making the right strategic decisions at the right time. They use best practices to support these decisions and sustain their success. These principles--among them, embracing uncertainty, disciplined decision making, and value creation culture--enable companies to make appropriate choices about their R&D planning, portfolio management, and product strategies.
Drawing on the experiences of R&D-intensive organizations all over the globe, the authors illustrate the book with best practice examples from companies like Hewlett- Packard, 3M, Merck, Proctor & Gamble, DuPont, Monsanto, and AT&T. They stress the importance of evaluating trade-offs, investigating alternatives, and getting buy-in across functions to ensure that decisions will be viable from both the technological and managerial perspectives. They show how managers can apply these methods more broadly to create a smart organization. The Mathesons clearly demonstrate that changing the decision-making process is an efficient means of reforming culture and improving not just R&D but overall company performance.
JA Majors Book Info
Back Cover copy
This major work describes the practices that permit an organization to derive the most benefit from making quality decisions following the fundamental methodology of the Stanford school of decision analysis.' The Mathesons' book draws on more than 30 years' experience in management consulting and research. Their design for the smart organization' should capture the attention of any smart executive leader. --Ronald A. Howard, Professor and Director, Decisions and Ethics Center, Department of Engineering-Economics Systems and Operations Research, Stanford University
Bayer has used the SDG approach for the last six years, and we have found the process extremely useful. The Smart Organization elucidates both process and methodology, using a clear concept and lively examples from real business situations. --Dirk Suwelack, Ph.D., Head of Strategic Planning, Business Group Pharmaceuticals, Bayer AG, Leverkusen, Germany
With sharply drawn examples from Medieval longbows to space shuttle o-rings, the Mathesons' book enables us to carry home vivid pictures of the path to organizational enlightenment. The fundamental principles they outline were the guide to the re- engineering of drug discovery and development at Eli Lilly and Company. --W. Leigh Thompson, Ph.D., M.D., Retired Chief Scientific Officer, Eli Lilly and Company, and CEO, Profound Quality Resources, Ltd.