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The Truth About Trust: How It Determines Success in Life, Love, Learning, and More
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The Truth About Trust: How It Determines Success in Life, Love, Learning, and More [Format Kindle]

David DeSteno

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Descriptions du produit

Revue de presse

Praise for The Truth About Trust

"[DeSteno] does an excellent job presenting evidence and deriving practical conclusions for how trust works in everyday life."
-Scientific American Mind
“Smart, fun, and informative, The Truth About Trust describes the most frightening, most wonderful, and most human thing we do: putting our fates in someone else's hands. This one's worth reading. Trust me.”
—Daniel Gilbert, Edgar Pierce Professor of Psychology at Harvard and bestselling author of Stumbling on Happiness
“Trusting others puts us at risk.  Yet failure to trust entails risk as well. The ability to navigate through this minefield successfully is one of life’s most valuable assets.  DeSteno provides by far the best account of what science has learned about how we do this. The Truth About Trust is also a terrific read.”
—Robert H. Frank, Henrietta Johnson Louis Professor of Management at Cornell and bestselling author of The Economic Naturalist and The Darwin Economy
The Truth About Trust tackles some of the most important and challenging issues in life.  Psychologist David DeSteno takes a fresh look at fundamental questions, from gauging the trustworthiness of others to whether you can trust yourself.”
—Adam Grant, Wharton professor and bestselling author of Give and Take

"Fresh insight into a necessary part of everyday life...In concise prose backed by engaging stories, the author addresses the pros and cons of common issues such as trusting a business transaction, using trust in learning situations and the need for trust in personal relationships." 

Présentation de l'éditeur

What really drives success and failure?

Can I trust you? It’s the question that strikes at the heart of human existence. Whether we’re talking about business partnerships, romantic relationships, child-parent bonds, or the brave new world of virtual interaction, trust, when correctly placed, is what makes our world spin and lives flourish.

Renowned psychologist David DeSteno brings together the latest research from diverse fields, including psychology, economics, biology, and robotics, to create a compelling narrative about the forces that have shaped the human mind’s propensities to trust. He shows us how trust influences us at every level, from how we learn, to how we love, to how we spend, to how we take care of our own health and well-being. Using cuttingedge research from his own lab, he also unlocks, for the first time, the cues that allow us to read the trustworthiness of others accurately.

Appealing to readers of Dan Ariely, Dan Gilbert, and David Eaglemen, The Truth About Trust offers a new paradigm that will change not only how you think about trust, but also how you understand, communicate, and make decisions in every area of your life.

Détails sur le produit

  • Format : Format Kindle
  • Taille du fichier : 1694 KB
  • Nombre de pages de l'édition imprimée : 289 pages
  • Pagination - ISBN de l'édition imprimée de référence : 1594631239
  • Editeur : Hudson Street Press (30 janvier 2014)
  • Vendu par : Amazon Media EU S.à r.l.
  • Langue : Anglais
  • ASIN: B00FFFN7U0
  • Synthèse vocale : Activée
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  • Classement des meilleures ventes d'Amazon: n°62.114 dans la Boutique Kindle (Voir le Top 100 dans la Boutique Kindle)
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25 internautes sur 25 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 A rigorous and extensive exploration of what we do and don't know about the role of trust in our lives 7 février 2014
Par Robert Morris - Publié sur
According to David DeSteno, "The same forces that determine whether someone else will be honest and loyal also impinge on our own minds. Assessing the trustworthiness of another and acting trustworthy ourselves, then, are simply two sides of the same coin. Understanding how to predict and control the flip of that coin is what this book is all about." My own opinion is that, in all relationships, trust (or the lack of it) trumps all other considerations but I hasten to add a word of caution: In a universe within which there are more opinions than neurons, it is possible to believe that someone is truthful when insisting that the world is flat but that does not require us to believe that such an opinion is true. Trusting honesty and trusting judgment are two entirely different phenomena...and pose entirely different challenges when subjected to verification.

As DeSteno carefully explains in his thoughtful and thought-provoking book, the element of trust can be found at all levels and in all areas of human experience. "Our minds didn't evolve in a social vacuum. Humans evolved in social groups, and that means that the minds of our ancestors were sculpted by the challenges posed by living with others on whom they depended. Chief among those challenges was the need to solve dilemmas of trust correctly. And it's precisely because of this fact that the human mind constantly tries to ascertain the trustworthiness of others while also weighing the need to be trustworthy itself. Your conscious experience may not correspond with this fact, but again that's because much of the relevant computations are automatic and take place outside of awareness."

These are among the dozens of business subjects and issues of special interest and value to me, also listed to indicate the scope of DeSteno's coverage.

o What Is Trust, Anyway? (Pages 1-6)
o Reputation Isn't What It Used to Be (16-21)
o The Monkey Economy (46-52)
o Trusting to Learn (63-68)
o Learning to Trust (77-85)
o Love: What's Trust Got to Do With It? (93-97)
o Unleashing the Green-Eyed Monster (110-121)
o Power Corrupts (133-137)
o Power Corrupts, Unless It Doesn't (141-144)
o The Blind Men and the Elephant (151-155)
o Follow the Leader (170-175)
o Chatting with Proteus (188-196)
o Mirror, Mirror on the Wall, Who's the Fairest One of All? (210-213)
o Yes, But...(221-225)
o The Rules of Trust (237-243)

With regard to "The Rules of Trust," DeSteno suggests six and they are eminently sensible:

1. Trust is risky but necessary, useful, and even powerful.
RM Comment: As with judgment, it must be developed, strengthened, and managed.

2. Remember that trust permeates almost every area of life.
However, the nature and extent of its durability may differ...sometimes significantly.

3. Don't examine reputation, examine motives.
Also, verification should rely more on behavior than on reassurance.

4. Pay attention to your intuitions.
Be alert to non-verbal cues (e.g. body language and tone of voice).

5. Appreciate the benefits of illusion.
Tolerate insignificant imperfection to sustain an otherwise sound relationship.

6. Cultivate trust from the bottom up.
Raising the general level of trust in a group must be a collaborative process of live-and-learn.

When concluding his thoughtful and thought-provoking book, David DeSteno urges the adoption of a bifurcated approach to increasing trustworthiness between, among, and within all of us: "We need to embrace principles to which we aspire while also augmenting and leveraging the innate, intuitive mechanisms that increase our empathy for others. We need not only to think about trust, we need to feel it. And while this tactic certainly won't make the world a utopia, it will nudge it in that direction. Trust me." I do.

More to the point, I trust all of at a time.
6 internautes sur 6 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 FBI 2 mai 2014
Par Steve Gladis - Publié sur
Format:Format Kindle|Achat vérifié
As a former FBI agent, I can really say that DeSteno has hit a home run with his research and writing. Suggest every investigator read it before hitting the streets!
3 internautes sur 3 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Trustworthiness is an Event, not a Trait 2 septembre 2014
Par Thomas H. Lynch - Publié sur
Format:Relié|Achat vérifié
The Truth about Trust: how it determines success in life, love, learning, and more, 2014, by David DeSteno, Professor of Psychology at Northeastern University and editor of the American Psychological Association's Journal Emotion. This is a very worthwhile book, although I was initially put off by its cover and subtitle. I wondered if the book was just another self help pitch with no solid evidence behind it. Fortunately, I discovered DeSteno is a scholar as well as having made an effort to be interesting and accessible in presenting solid scientific, psychological findings.

I think a better title for the book would be :Trustworthiness is an Event, not a Trait." DeSteno presents much evidence to support the view that many others share, namely, as E. O. Wilson puts it, there is a basic conflict between two of our evolved tendencies which cannot be resolved. We behave in self-serving ways for ourselves and our offsprings, yet, as social animals, we are dependent and need to serve others in our group. These roots of the conflict have defined human nature as well as the nature of other social mammals. Wilson goes on to observe that the Humanities are all about how these conflicts are managed. An important condition to keep in mind is that we all are less trustworthy when we are exhausted, both to others and ourselves.

The book is packed with psychological findings from research on trust and trustworthiness. I can mention a few that may whet your appetite for this book. Those of us who depend on others for our well-being are likely to be more trustworthy with them than those in higher socio-economic status and power. The old saying that power corrupts is all too true. Those of us who feel they have enough wealth and power to live the way suitable to themselves, as a rule, are not squeamish when it comes to lying and cheating, and are well aware they feel this way. Of course there are exceptions, but when one follows how American politicians express themselves, what accomplished liars they turn out to be. Of course much is rationalized in what they consider is best for us. When Eisenhower was caught lying about the U-2 flights, he was furious, not contrite.

Another subject of interest to all is how we manage lying to ourselves, say, with New Year's resolutions or following a diet. Inadvertently, we can cheat ourselves with sloppy management of the conflict in our natures. Also, the thought that being dependent on others for their goodwill is a valuable one. I think we all would like to be trustworthy to ourselves and others, and these dependencies can help keep us in line. I know I do not like to lie, and when it is socially necessary, I put care in not out right lying but in other dodges, including keeping my mouth shut. When faced with financial harm if I refused to sign a loyalty oath in the 50s, I signed, while inwardly despising such oaths. Does everyone have their price? At least, it is a good rule of thumb. We like to think not, but this is indeed naïve. We are conflicted; deal with it.

DeSteno does offer some advice in regard to trusting, so-called rules:
1. Trusting is risky but necessary, useful, and even powerful.
2. Trust pervades all life.
3. Don't examine reputation; examine motives.
4. Pay attention to hunches.
5. Appreciate the benefits of illusions– read the book as to why.
6. Cultivate trust from the bottom up, not top down "trust me."
In general, our hunches and intuition are likely provide more accurate information than conscious reflection, but both are needed for wise decisions.
4 internautes sur 5 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 A great mix of ground-breaking behavioral resarch and practical wisdom 9 mars 2014
Par Frank L. Park, Jr. - Publié sur
I do not know Professor DeSteno, but for the last several years I've followed his research on trust and deception with interest and admiration.

This book more than met my high expectations. It draws on his own work, as it should, but also integrates other behavioral studies that illustrate the gaping chasm between what many people profess in regard to their honesty and fairness, and what they actually do when money (or some other reward) is on the table.

In a good-natured way, DeSteno challenges readers to examine their own lapses when it comes to keeping promises (even those we make to ourselves). He also explores how our increasing use of media not only impacts the virtual relationships we develop, but how our cyberlives more profoundly affect the way we see ourselves and other people.

The book is well-written, accessible but not dumbed-down. DeSteno does not overstate the significance of research findings, his own or those of other social psychologists. Because he's clear about the design of the studies, readers can make their own judgment about their real world relevance. He's also clear about how his own thinking about trust has evolved. It was stimulating (and fun) to follow the path his curious mind has taken him on. For example, he politely challenges conventional wisdom, notably that of micro-expression guru Paul Ekman. DeSteno's study of broader clusters of behaviors that may signal deception (or at least, that prompt viewers to distrust someone who displays them) may prove to be a real breakthrough.

On one level, much of the news he reports is discouraging. Apparently it doesn't take much to get people to lie and cheat. Nevertheless, DeSteno makes a compelling case for having a bias towards trust. He offers some case examples of why, even though willingness to trust may be betrayed in some instances, it can also foster positive long-term relationships that not only yield benefits but also provide deeper emotional rewards.

I strongly recommend this book for anyone with a general interest in how, when, and why people should trust one another (or not).
1 internautes sur 1 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 what an excellent read! Two features of this book of DeSteno ... 1 septembre 2014
Par Armand Kruger, good news junkie - Publié sur
Format:Format Kindle|Achat vérifié
what an excellent read! Two features of this book of DeSteno stands out for me: 1. broadening my mind in thinking about trust. A wide sweeping and responsible standpoint on the multiple contexts of where trust is relevant-from electronic media and expertise, to trusting myself in predicting my own behaviour. Some other fresh information are the research on using the non-verbals of trust in electronic media as well as in robotic interface with humans (a big wow to me). 2. The research DeSteno refers to as he take the reader on this journey of rethinking trust, is solid and reliable-it can be trusted, because it is relevant, testable and comes from an expert source (DeSteno) which I will rely on. The distinctions of how trust is different from integrity, but correlates in some contexts with competence is very definitely something I paid attention to.
I seldom read a book twice, this one is a exception.
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