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The Truth About Trust: How It Determines Success in Life, Love, Learning, and More [Anglais] [Relié]

David DeSteno

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Description de l'ouvrage

30 janvier 2014
What really drives success and failure?

Can I trust you? It’s the question that strikes at the heart of human existence. Whether we’re talking about business partnerships, romantic relationships, child-parent bonds, or the brave new world of virtual interaction, trust, when correctly placed, is what makes our world spin and lives flourish.

Renowned psychologist David DeSteno brings together the latest research from diverse fields, including psychology, economics, biology, and robotics, to create a compelling narrative about the forces that have shaped the human mind’s propensities to trust. He shows us how trust influences us at every level, from how we learn, to how we love, to how we spend, to how we take care of our own health and well-being. Using cuttingedge research from his own lab, he also unlocks, for the first time, the cues that allow us to read the trustworthiness of others accurately.

Appealing to readers of Dan Ariely, Dan Gilbert, and David Eaglemen, The Truth About Trust offers a new paradigm that will change not only how you think about trust, but also how you understand, communicate, and make decisions in every area of your life.

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Praise for The Truth About Trust

"[DeSteno] does an excellent job presenting evidence and deriving practical conclusions for how trust works in everyday life."
-Scientific American Mind
“Smart, fun, and informative, The Truth About Trust describes the most frightening, most wonderful, and most human thing we do: putting our fates in someone else's hands. This one's worth reading. Trust me.”
—Daniel Gilbert, Edgar Pierce Professor of Psychology at Harvard and bestselling author of Stumbling on Happiness
“Trusting others puts us at risk.  Yet failure to trust entails risk as well. The ability to navigate through this minefield successfully is one of life’s most valuable assets.  DeSteno provides by far the best account of what science has learned about how we do this. The Truth About Trust is also a terrific read.”
—Robert H. Frank, Henrietta Johnson Louis Professor of Management at Cornell and bestselling author of The Economic Naturalist and The Darwin Economy
The Truth About Trust tackles some of the most important and challenging issues in life.  Psychologist David DeSteno takes a fresh look at fundamental questions, from gauging the trustworthiness of others to whether you can trust yourself.”
—Adam Grant, Wharton professor and bestselling author of Give and Take

"Fresh insight into a necessary part of everyday life...In concise prose backed by engaging stories, the author addresses the pros and cons of common issues such as trusting a business transaction, using trust in learning situations and the need for trust in personal relationships." 

Biographie de l'auteur

DAVID DESTENO is a professor of psychology at Northeastern University, where he directs the Social Emotions Group. A fellow of the Association for Psychological Science and editor in chief of the American Psychological Association’s journal Emotion, he is the author, with Piercarlo Valdesolo, of Out of Character. DeSteno earned his PhD from Yale University and has written for publications including the New York Times and Boston Globe. He lives in Massachusetts.

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Couverture | Copyright | Table des matières | Extrait | Index
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24 internautes sur 24 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 A rigorous and extensive exploration of what we do and don't know about the role of trust in our lives 7 février 2014
Par Robert Morris - Publié sur
According to David DeSteno, "The same forces that determine whether someone else will be honest and loyal also impinge on our own minds. Assessing the trustworthiness of another and acting trustworthy ourselves, then, are simply two sides of the same coin. Understanding how to predict and control the flip of that coin is what this book is all about." My own opinion is that, in all relationships, trust (or the lack of it) trumps all other considerations but I hasten to add a word of caution: In a universe within which there are more opinions than neurons, it is possible to believe that someone is truthful when insisting that the world is flat but that does not require us to believe that such an opinion is true. Trusting honesty and trusting judgment are two entirely different phenomena...and pose entirely different challenges when subjected to verification.

As DeSteno carefully explains in his thoughtful and thought-provoking book, the element of trust can be found at all levels and in all areas of human experience. "Our minds didn't evolve in a social vacuum. Humans evolved in social groups, and that means that the minds of our ancestors were sculpted by the challenges posed by living with others on whom they depended. Chief among those challenges was the need to solve dilemmas of trust correctly. And it's precisely because of this fact that the human mind constantly tries to ascertain the trustworthiness of others while also weighing the need to be trustworthy itself. Your conscious experience may not correspond with this fact, but again that's because much of the relevant computations are automatic and take place outside of awareness."

These are among the dozens of business subjects and issues of special interest and value to me, also listed to indicate the scope of DeSteno's coverage.

o What Is Trust, Anyway? (Pages 1-6)
o Reputation Isn't What It Used to Be (16-21)
o The Monkey Economy (46-52)
o Trusting to Learn (63-68)
o Learning to Trust (77-85)
o Love: What's Trust Got to Do With It? (93-97)
o Unleashing the Green-Eyed Monster (110-121)
o Power Corrupts (133-137)
o Power Corrupts, Unless It Doesn't (141-144)
o The Blind Men and the Elephant (151-155)
o Follow the Leader (170-175)
o Chatting with Proteus (188-196)
o Mirror, Mirror on the Wall, Who's the Fairest One of All? (210-213)
o Yes, But...(221-225)
o The Rules of Trust (237-243)

With regard to "The Rules of Trust," DeSteno suggests six and they are eminently sensible:

1. Trust is risky but necessary, useful, and even powerful.
RM Comment: As with judgment, it must be developed, strengthened, and managed.

2. Remember that trust permeates almost every area of life.
However, the nature and extent of its durability may differ...sometimes significantly.

3. Don't examine reputation, examine motives.
Also, verification should rely more on behavior than on reassurance.

4. Pay attention to your intuitions.
Be alert to non-verbal cues (e.g. body language and tone of voice).

5. Appreciate the benefits of illusion.
Tolerate insignificant imperfection to sustain an otherwise sound relationship.

6. Cultivate trust from the bottom up.
Raising the general level of trust in a group must be a collaborative process of live-and-learn.

When concluding his thoughtful and thought-provoking book, David DeSteno urges the adoption of a bifurcated approach to increasing trustworthiness between, among, and within all of us: "We need to embrace principles to which we aspire while also augmenting and leveraging the innate, intuitive mechanisms that increase our empathy for others. We need not only to think about trust, we need to feel it. And while this tactic certainly won't make the world a utopia, it will nudge it in that direction. Trust me." I do.

More to the point, I trust all of at a time.
3 internautes sur 3 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 A great mix of ground-breaking behavioral resarch and practical wisdom 9 mars 2014
Par Frank L. Park, Jr. - Publié sur
I do not know Professor DeSteno, but for the last several years I've followed his research on trust and deception with interest and admiration.

This book more than met my high expectations. It draws on his own work, as it should, but also integrates other behavioral studies that illustrate the gaping chasm between what many people profess in regard to their honesty and fairness, and what they actually do when money (or some other reward) is on the table.

In a good-natured way, DeSteno challenges readers to examine their own lapses when it comes to keeping promises (even those we make to ourselves). He also explores how our increasing use of media not only impacts the virtual relationships we develop, but how our cyberlives more profoundly affect the way we see ourselves and other people.

The book is well-written, accessible but not dumbed-down. DeSteno does not overstate the significance of research findings, his own or those of other social psychologists. Because he's clear about the design of the studies, readers can make their own judgment about their real world relevance. He's also clear about how his own thinking about trust has evolved. It was stimulating (and fun) to follow the path his curious mind has taken him on. For example, he politely challenges conventional wisdom, notably that of micro-expression guru Paul Ekman. DeSteno's study of broader clusters of behaviors that may signal deception (or at least, that prompt viewers to distrust someone who displays them) may prove to be a real breakthrough.

On one level, much of the news he reports is discouraging. Apparently it doesn't take much to get people to lie and cheat. Nevertheless, DeSteno makes a compelling case for having a bias towards trust. He offers some case examples of why, even though willingness to trust may be betrayed in some instances, it can also foster positive long-term relationships that not only yield benefits but also provide deeper emotional rewards.

I strongly recommend this book for anyone with a general interest in how, when, and why people should trust one another (or not).
2 internautes sur 2 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 FBI 2 mai 2014
Par Steve Gladis - Publié sur
Format:Format Kindle|Achat vérifié
As a former FBI agent, I can really say that DeSteno has hit a home run with his research and writing. Suggest every investigator read it before hitting the streets!
3 internautes sur 4 ont trouvé ce commentaire utile 
4.0 étoiles sur 5 Fun Read, But Complaint About Kindle Version 10 mars 2014
Par Amazon Customer - Publié sur
Format:Format Kindle|Achat vérifié
Robert Morris's Review gives a you a good idea for what to expect. I only gave it four stars because the Kindle version does not a do a good job linking statements to the references in the back. As a result, some of the assertions come off very strong, when the research may not suggest such a conclusive statements. In fact, the main text only explicitly alludes to a few experiments, and this further makes it seem like some of the statements are stated more strongly than they in fact should be stated.

Still, an entertaining read nevertheless.
2.0 étoiles sur 5 Good Theory 28 juin 2014
Par John Onufrak - Publié sur
Format:Relié|Achat vérifié
Highly academic and too hard for the layman to apply. Very highly researched and definitive, but too scientific for the average person to understand how to apply the concepts.
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