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Using CiviCRM
 
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Using CiviCRM [Format Kindle]

Joseph Murray , Brian Shaughnessy
4.0 étoiles sur 5  Voir tous les commentaires (1 commentaire client)

Prix conseillé : EUR 29,86 De quoi s'agit-il ?
Prix éditeur - format imprimé : EUR 50,28
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Descriptions du produit

Présentation de l'éditeur

This book is a step-by-step tutorial with practical examples, introduced by a planning framework and illustrations of good relationship management techniques for a variety of situations. We begin with basics such as installation, low-level implementation, and CiviCRM's core modules before covering CiviCRM's advanced features and issues such as customization of CiviCRM and integrating it with Joomla! and Drupal. You should be able to quickly grasp and implement the basic elements of CiviCRM before moving on to the more advanced features and tools. This book is for project implementers, organization leaders, staff, and volunteers in advocacy, non-profit, and non-governmental organizations, elected officials, professional/trade associations, political campaigns and parties, government agencies, and other similar organizations who want to implement CiviCRM in a manner tailored to their organization's size, culture, and needs. It addresses CRM strategists, implementers, administrators, and end users looking to become power users in communicating, fundraising, managing events, memberships, grants, cases, and people-resource management.

Détails sur le produit

  • Format : Format Kindle
  • Taille du fichier : 5774 KB
  • Nombre de pages de l'édition imprimée : 464 pages
  • Editeur : Packt Publishing (22 février 2011)
  • Vendu par : Amazon Media EU S.à r.l.
  • Langue : Anglais
  • ASIN: B0056EYW0Y
  • Synthèse vocale : Activée
  • X-Ray :
  • Moyenne des commentaires client : 4.0 étoiles sur 5  Voir tous les commentaires (1 commentaire client)
  • Classement des meilleures ventes d'Amazon: n°217.073 dans la Boutique Kindle (Voir le Top 100 dans la Boutique Kindle)
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Commentaires client les plus utiles
4.0 étoiles sur 5 Using CiviCRM as a Developer and Consultant 16 juin 2011
Format:Broché
I'll definitely keep Using CiviCRM on the top shelf of my e-Library. I plan to use it in my role as a developer and management consultant. It won't replace the programming details of the online CiviCRM documentation, but it's a valuable learning and planning tool, especially for the `big picture.' I was drawn by the fact that the authors have extensive, practical experience with CiviCRM and associated software project management.

As a developer, I will probably read Using CiviCRM several more times and keep it handy as a reference. (It provides good project management and software development advice in general.) If I follow my own advice, I'll read Chapter 2 (Planning Your CiviCRM Implementation) whenever I start a new nonprofit site.

The most useful `feature' of Using CiviCRM for a developer is the collection of use cases, i.e., practical examples and tutorials. I'd been down many of those roads before I read the book, so I'm not likely to repeat them, but I can see how they would have been useful before I learned the hard way how CiviCRM does things. When the time comes for me to learn some others, I'll know where to turn. I hope I take the time to practice with each one first. It should be well worth it.

As a consultant, I will recommend Using CiviCRM to clients as a planning tool for CRM in general. This book has given me the ability to explain to clients what needs are required and what they may be missing before any development starts.

I'm past the point where I could go through Using CiviCRM cover-to-cover like a text book to learn the ins and outs of CiviCRM. That said, I like a newbie's chances with that approach. It can't beat experience, but it walks you through the many steps of what/why/how an organization can utilize the power of CiviCRM.
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Commentaires client les plus utiles sur Amazon.com (beta)
Amazon.com: 4.1 étoiles sur 5  8 commentaires
7 internautes sur 7 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Review of Using CiviCRM by Joseph Murray and Brian P. Shaughnessy 2 mai 2011
Par rjlang - Publié sur Amazon.com
Format:Broché
In a nutshell: this is the book I really wish I'd had when we'd first set up our CiviCRM system. It would have saved us a huge amount of time that was wasted by going down paths that we'd later had to backtrack on. But, even better, although we've now been actively using CiviCRM for a few years, I still learned an enormous amount about this complex system by reading through _Using CiviCRM_; this book will _still_ save us a huge amount of time, but now I can appreciate it better!

CiviCRM has its own online documentation, but that document, typical of open-source software documentation, is choppy, not always clear, and often seems written for someone who is already intimately familiar with the system. This book, on the other hand, is solid, comprehensive, and without "talking down" to the reader, pitches its explanations at those with not much familiarity. (That was certainly needed for me.)

Many technical books about software fall into one of two bins of narrowness of approach: either they focus on technical minutiae without creating an overall worldview to fit those details into. Or they focus on a small number of test scenarios with limited overlap to other usages. _Using CiviCRM_ seems to strike the right balance, with plenty of technical detail and test scenarios to be sure, but throughout there is an emphasis on a high-level understanding of the general capabilities of the system and how it can be mapped to many different organizational needs.

In a way, this book is not just a primer on CiviCRM itself; it is also a pretty good discussion of how to manage constituent relations for any nonprofit organization--and then, how CiviCRM can be incorporated into that management plan.

One of the hardest jobs for a user setting up a CiviCRM system is figuring out how to map the organization's use cases to the software. CiviCRM is a complex system with many dependencies among its components: decisions you make early on can have far-ranging impacts in unforeseen ways down the road. The best strategy for minimizing future surprises is to understand as thoroughly as possible the "CiviCRM Way" of doing things; and the best way to do that would be, in my opinion, to read this book from cover to cover before doing anything else.
4 internautes sur 4 ont trouvé ce commentaire utile 
3.0 étoiles sur 5 Useful, but outdated 20 mars 2013
Par Jaap Venter - Publié sur Amazon.com
Format:Format Kindle|Achat vérifié
The book Using CiviCRM is somewhat useful, but is unfortunately outdated. This eBook desperately needs an update in order to be helpful as intended!
3 internautes sur 3 ont trouvé ce commentaire utile 
4.0 étoiles sur 5 Using CiviCRM for development and consulting 10 juin 2011
Par Mike Steigerwald - Publié sur Amazon.com
Format:Broché
I'll definitely keep Using CiviCRM on the top shelf of my e-Library. I plan to use it in my role as a developer and management consultant. It won't replace the programming details of the online CiviCRM documentation, but it's a valuable learning and planning tool, especially for the `big picture.' I was drawn by the fact that the authors have extensive, practical experience with CiviCRM and associated software project management.

As a developer, I will probably read Using CiviCRM several more times and keep it handy as a reference. (It provides good project management and software development advice in general.) If I follow my own advice, I'll read Chapter 2 (Planning Your CiviCRM Implementation) whenever I start a new nonprofit site.

The most useful `feature' of Using CiviCRM for a developer is the collection of use cases, i.e., practical examples and tutorials. I'd been down many of those roads before I read the book, so I'm not likely to repeat them, but I can see how they would have been useful before I learned the hard way how CiviCRM does things. When the time comes for me to learn some others, I'll know where to turn. I hope I take the time to practice with each one first. It should be well worth it.

As a consultant, I will recommend Using CiviCRM to clients as a planning tool for CRM in general. This book has given me the ability to explain to clients what needs are required and what they may be missing before any development starts.

I'm past the point where I could go through Using CiviCRM cover-to-cover like a text book to learn the ins and outs of CiviCRM. That said, I like a newbie's chances with that approach. It can't beat experience, but it walks you through the many steps of what/why/how an organization can utilize the power of CiviCRM. It can't (and doesn't pretend to) replace CiviCRM's own online documentation. Typical of open-source software documentation, the online docs seem written for someone who is already intimately familiar with the system. Experienced users will always need its up-to-date details.

Of all the CiviCRM books I've read, Using CiviCRM is the only one I've found that explains things in both languages: developer and client. It's realistic, not idealistic. It does a good job of praising what CiviCRM does well and warning the reader about the pitfalls. (I also noted with interest that David Geilhufe reviewed the book. That lends credibility.)

I'm looking forward to Using CiviCRM for years to come. I expect it will help me guide clients in CRM and guide my own CiviCRM development. It will complement the `on-the-fly' CiviCRM docs well. My clients at all levels of expertise will find some benefit from it, as well.
2 internautes sur 2 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 well written, read before, during, and after installation 3 octobre 2013
Par Zelda1925 - Publié sur Amazon.com
Format:Broché|Achat vérifié
Very useful resource for non-profit volunteers (e.g. me) and staff who are thinking about using CiviCRM.
This book is now about 2 yrs old, but almost all the advice is still valid (Oct 2013)
I found the CiviCRM online documentation quite good, but without practical tips and useful opinions which are offered in this book. Just being aware of the best way to implement a feature (and why the alternatives are sub-optimal) makes the book a worthwhile investment.
2 internautes sur 2 ont trouvé ce commentaire utile 
3.0 étoiles sur 5 BASIC - Not for Developers 11 juin 2012
Par S. Lee Gooding - Publié sur Amazon.com
Format:Format Kindle|Achat vérifié
This book is fine if you need someone to hold your hand through setting up CiviCRM. It covers much of the fundamentals for getting started.

HOWEVER, do NOT buy this book if you are looking to gain a deeper knowledge with customizing and extending CiviCRM. I was really hoping that there would be some sort of "tutorial" or guiding for customizing and extending. That simple doesn't exist in this book.

If you plan to use CiviCRM out of the box, then this will be a great book. If you are a developer, don't bother.
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