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Web Navigation : Designing the User Experience (en anglais) (Anglais) Broché – 1 octobre 1998


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EUR 32,77 EUR 1,70

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No dust jacket. Binding split. No CD-ROM.Softback, ex-library, with usual stamps and markings, in fair all round condition.


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33 internautes sur 33 ont trouvé ce commentaire utile 
1998 book anticipates 21st century themes 27 septembre 2000
Par David Walker - Publié sur Amazon.com
Format: Broché
Jennifer Fleming has created a lively and wide-ranging discussion of Web design practices for the turn of the century. This 250-page volume accepts the Web for what it is - a task-based mass medium reaching for its audience through the often clouded glass of the computer-based browser screen. Rather than fuss over the Web's elusive true form (publishing medium? hyper-animated poster? PC software platform? supermarket?), Fleming simply accepts the obvious: there are all sorts of sites out there. For Fleming, tellingly, the design challenge lies not with deciding the right sort of site, and certainly not with the look of your navigation buttons. Instead, the challenge lies with adapting sites to the increasingly well-documented struggles of their audience. Fleming's book starts with Web users, ends with Web users, and stays with them all the way through.
Jakob Nielsen, of course, has been gathering devotees to his cause of Web usability for several years. But Nielsen, rational as he always is, speaks from outside the designers' circle. Fleming, a practicing design consultant, takes the Nielsen ideas (and others) and turns them into a full-fledged design process, a toolbox for building sites.
Among the best of Fleming's tools is the "user profile", the half-imaginary story about a specific user arriving at a site with particular needs, desires and concerns. You can see this slice of the book excerpted at Web Review. The technique lets you think creatively about all the different frustrations of different user groups - problems with graphics, problems with information design, problems with underlying business processes.
Then there's Fleming's succinct yet detailed description of Digital Knowledge Assets' "ethnographic" methods - such as asking users for stories of satisfying Web experiences, and even giving them disposable cameras to photograph what happens to them as they work.
To her user profiling, ethnographics and the like, Fleming adds a rich mix of more traditional Web project techniques - scenario planning, brainstorming, conventional usability testing and the like, all well-described. And over the top she sprinkles wisdom from scores of sources - from vintage design sources such as Edward Tufte through so-cool designers like Clement Mok and Erik Spiekermann to obscure sources such as a 1996 volume arguing that people expect computer-based media to behave "politely". Parts of Web Navigation are respectful journalism, as Fleming effectively picks the brains of the Web business's best. These luminaries' views broaden her book handily into a catalogue of current Web best practice.
70 internautes sur 77 ont trouvé ce commentaire utile 
Not up to O'Reilly's usual standards of excellence. 9 décembre 1998
Par Barry Campbell (barry_campbell@mindspring.com) - Publié sur Amazon.com
Format: Broché
Fleming's technique involves a lot of interviews and case studies, which results in an overview of design issues that's a mile wide and an inch deep; some folks might need that and might indeed benefit from that.
I expect more from O'Reilly. Typically, O'Reilly books are much meatier than this, and certainly as a practical matter the level of technical detail presented here is quite low.
If you're a novice to site design, this book might help you quite a bit; likewise, if you're a nontechnical manager with one or more web developers on your staff, it might also be worth your time.
If you've kept up with the various web sites and print magazines which discuss aspects of the "user experience," your time and money can best be spent elsewhere.
O'Reilly has enjoyed a reputation for technical excellence that in my opinion no other technical publisher can come close to. If they put out many more books like this, though, I don't expect that to hold. Buy O'Reilly's excellent "Information Architecture" instead of this volume, read the design tutorials over at HotWIRED's "Webmonkey" and visit Jakob Neilsen's site, and save your shekels for something you can use.
19 internautes sur 19 ont trouvé ce commentaire utile 
Excellent overview on the current state of web design 9 juillet 2000
Par Edward Kim - Publié sur Amazon.com
Format: Broché
This book covers a wide array of issues related to the creation of navigation schemes for web sites. Fleming discusses current strategies in site architecture, interaction design and site development (just to name a few). In addition, Fleming describes why these strategies work, how to implement them, and presents fascinating insights from the web's leading design experts (Clement Mok, Jakob Nielsen, Nathan Shedroff, etc.).
One of the most all-encompassing books I've ever read on the subject, this book gives an excellent overview of what's involved in web navigation design. It contains many truths about the problems facing web navigation and offers clear-cut approaches in a very practical manner. The book's high-level approach is ideal for anyone interested in just an overview of web design, but it also offers an impressive list of references to further the research endeavors of readers with a more vested interest in the subject. Some of the examples and case studies will become a bit dated; however, there will always be a tremendous amount of value in this book due to the timelessness of the concepts presented in it.
18 internautes sur 18 ont trouvé ce commentaire utile 
Not what I expected. (Better, though.) 14 octobre 1998
Par Stephen Krug - Publié sur Amazon.com
Format: Broché Achat vérifié
When I first heard (six months ago) that someone was writing an entire book about web site navigation, I have to admit I was pretty jazzed. After all, web navigation is something I spend several hours a day thinking about, and there's almost nothing useful written about it. (I make my living reviewing web site designs to make sure that human beings stand a chance of being able to use them. It's a great job.) I figured this had to be just the book I was looking for: endless discussions of whether sites should be wide or deep, how many items you can fit on a navigation bar without scaring users off, whether JavaScript rollovers help or hurt, and so on. Lots of diagrams and flow charts.
So I have to admit that I was more than a little bummed when it finally arrived: it just wasn't the book I was hoping for. (In the interest of full disclosure, while I was waiting I sought Jennifer out to consult on a particularly thorny project of mine. She was very helpful.) But the good news is it only took a few minutes to get over my disappointment. As soon as I started reading, I realized that what she's written is actually a much more interesting book than the one I had in mind, and one that's valuable to a lot more people. Even though the title is "Web Navigation," the subtitle ("Designing the User Experience") is what it's really about. It explains (and shows by example) how to grapple with a much more important issue than what your navigation looks like--namely: figuring out your users' goals-what they hope to accomplish at your site-and then designing an experience that meets those goals. (Hint: navigation's just a part of it.) And since it's broken down into chapters for different types of sites (like entertainment, shopping, community, and so on), you don't even have to read the whole thing--although you'll probably want to. Buy this book and Information Architecture for the World Wide Web and spend a long weekend reading both of them. You'll know what you need to know.
19 internautes sur 20 ont trouvé ce commentaire utile 
Excellent first-half, but disappointing case studies. 13 juin 1999
Par jarred@vwv.com - Publié sur Amazon.com
Format: Broché
Contrary to some of the reviews posted here, I found the advice in this book very worthwhile. The first half makes a promising venture into the uncharted territory of navigation design for the Web, and is particularly good where the process of Web development is concerned. In many ways, I felt that chapter to be even better than David Seigal's superb book on the subject.
The second half is, as far as I am concerned, padding to make this book look bigger than it is. The analysis of sites like Amazon.com (yawn) and IBM (yawn) is deeply unenlightening, and pedestrian. The sites chosen are very 'missionary position', and there's not much more to be learnt than by just browsing them yourself.
Overall, I'd recommend this book for all Web architects, particularly experienced ones who will appreciate the lucidity of the first half. But purchase it knowing that it's a quick read that really only starts the project of illuminating the rules of navigation structures.
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