Ingram
One of the most highly regarded primers in the field, this must-have book for supervisors (and those who train supervisors) is all about the human relations component of business. Presenting material in a personal, non-academic manner, the book covers today's most prevalent human relations problems, and includes 24 case problems and helps readers work them out.
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The publisher, Prentice-Hall Career & Technology
The most highly regarded primers in the field, Chapman's classic hands-on, how-to text tackles the everyday situations and problems in the human relations component of business--from getting along with co-workers to working out conflicts between employees without sacrificing productivity. Helping students learn to play their human relations roles with greater understanding and sensitivity, the book shows how acquiring a positive, constructive attitude can contribute more to the productivity of organizations and lead to more successful careers. This work/text has sold over one million copies.
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