Aucun internaute (sur 1) n'a trouvé ce commentaire utile :
3.0 étoiles sur 5
Excellent Coffemaker, Amazon's bad delivery service, 22 décembre 2010
I purchase the machine from amazon in 06 december for my wife's birthday (19 DEC), but they have send the package to DHL in 11 December, i've got the item in 21 DEC, the Amazon's delivery time is expired in 14 DEC. Last Friday (18 DEC) i purchase another one from a local store at about 169.00 EUR as a present. So, yesterday when i got the package, i send it back to Amazon's for a refund but that's cost me 45.90 EUR, so i pay totally 169.00+49.50=218.50EUR for this machine because Amazon have a problem in delivery service (06DEC purchase - 11DEC postage - 5 days for an item in stock).
Now i'll be waiting for a total refund from Amazon. And for returning shipping cost what about, it's 45.90EUR? The problem is from Amazon, not mine, why i must pay it if Amazon can handle his policies.
As a brewer it's a very good machine from a quality mark as Krups, but remember isn't for fanatics of espresso is an allround coffemaker.