Autres vendeurs sur Amazon
+ EUR 0,01 (livraison en France métropolitaine)
+ Livraison gratuite en France métropolitaine
Beyond the Lean Office: A Novel on Progressing from Lean Tools to Operational Excellence (Anglais) Broché – 1 mars 2016
- Choisissez parmi 17 000 points de collecte en France
- Les membres du programme Amazon Prime bénéficient de livraison gratuites illimitées
- Trouvez votre point de collecte et ajoutez-le à votre carnet d’adresses
- Sélectionnez cette adresse lors de votre commande
Les clients ayant acheté cet article ont également acheté
Description du produit
Présentation de l'éditeur
While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need.
Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence.
To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand.
After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.
Biographie de l'auteur
Kevin J. Duggan has more than 30 years’ experience applying advanced Lean techniques to achieve Operational Excellence and is the author of three books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth; Creating Mixed Model Value Streams; and The Office That Grows Your Business: Achieving Operational Excellence in Your Business Processes. A recognized authority on Operational Excellence, Kevin has contributed to publications such as Industry Week, Aviation Week, Food Engineering, Flow Control, Assembly, Lean Management Journal, and Plant Services and has appeared on CNN and the Fox Business Network. He is a frequent keynote speaker, master of ceremonies, and panelist at both public and private conferences globally and lectures graduate students in colleges throughout the United States.
Aucun appareil Kindle n'est requis. Téléchargez l'une des applis Kindle gratuites et commencez à lire les livres Kindle sur votre smartphone, tablette ou ordinateur.
Pour obtenir l'appli gratuite, saisissez votre numéro de téléphone mobile.
Détails sur le produit
Si vous vendez ce produit, souhaitez-vous suggérer des mises à jour par l'intermédiaire du support vendeur ?
|5 étoiles (0%)|
|4 étoiles (0%)|
|3 étoiles (0%)|
|2 étoiles (0%)|
|1 étoile (0%)|
Commentaires client les plus utiles sur Amazon.com