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Commentaires client les plus utiles sur Amazon.com
Amazon.com: 2 commentaires
16 mars 2011 - Publié sur Amazon.com
7 personnes ont trouvé cela utile.
I purchased this watch from Altivo Timepieces on Amazon, and have had the worst experience from start to finish. I purchased watch for my husband as a Christmas gift, and after a week of use the watch stopped working correctly. The watch changed time zone and we couldn't get it to the correct time. We took it to a watch repair store to have them give it a try since we thought it was because we were having a hard time with the manual instructions. Four different watch experts tried and it kept going back to the incorrect time. They advised we should return to seller. We contacted Altivo Timepieces and they would not help us and told us to contact Casio because it was under warranty. Altivo basically sold us a lemon, and didn't want to deal with it. We had to contact Casio and ship the watch to them, and they were not able to fix, because module was faulty. They did not have the same watch in stock nor could they get the same watch for us. Still don't know why?? Back and forth with Casio, and they sent us a bunch of other watches to consider for replacement, none which were worth the $550 I purchased for the watch. It appears the one watch we picked was one of the only two watches sold by Casio at the $550 price. The other $550 watch had rose gold accent that my husband did not like. We had no choice but to choose a $500 one that my husband does not even like as much, and we are not getting the $50 difference refunded to us by Casio. Needless to say, it is now March 16 and my husband still has no watch!!! Still waiting!! Altivo cleaned their hands with the transaction because they knew they couldn't replace the same watch, and didn't want the faulty watch back or refund our money. Even if watch was under warrantly, Casio will only replace watch and not give money back, so we loose. We had to choose from what they have to offer and none were comparable in price that my husband liked. What a hoax! Will never purchase from Altivo or any Casio made watch ever again!!
9 février 2017 - Publié sur Amazon.com