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It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks (Anglais) Broché – 28 avril 2009

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Description du produit

Revue de presse

"A book about how to succeed anywhere-not just in business."
-Former U.S. Senator Bill Bradley

"The most down-to-earth, in-the-trenches, straightforward, and utterly useful leadership book I've ever read."
-James A. Autry, author of The Servant Leader

"The tips inside are intelligent, heartfelt, tested and honed in reality. Bravo."
-David Allen, author of Getting Things Done

Présentation de l'éditeur

During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership-and not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.

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Commentaires en ligne

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Commentaires client les plus utiles sur Amazon.com (beta) (Peut contenir des commentaires issus du programme Early Reviewer Rewards)

Amazon.com: 4.3 étoiles sur 5 69 commentaires
2 internautes sur 2 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Behar has written an excellent book about the power of servant leadership and putting ... 26 mars 2016
Par smilieprof - Publié sur Amazon.com
Format: Broché Achat vérifié
Behar has written an excellent book about the power of servant leadership and putting employees/clients/customers first. I bought this book due to my peaked interest surrounding servant leadership and found that Behar wrote and spoke to my heart. Excellent text for those entering entry level management and want to learn how to practice effective leadership. I plan on buying this book for my staff!
1 internautes sur 1 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Great book, if you are the type to focus on the well-being of your employees 5 juin 2014
Par GammaRay - Publié sur Amazon.com
Format: Broché Achat vérifié
I purchased this book because I wanted to get an idea into the minds of head honchos. To see what makes successes and failures they've encountered during their journey. I was really surprised by how closely the way Starbucks ran their business was how I thought a company should function. I truly believe that for a company to succeed, you need to understand your employees and what motivates them to do their best. Many businesses focus on the bottom line and could care less about their worker bees. Here, they believe that not caring about your employees causes low morale and eventually death of a business.

I won't go into details of the book, but I would highly recommend giving this a read, whether you agree with their practices or not, one can truly learn something.
1 internautes sur 1 ont trouvé ce commentaire utile 
4.0 étoiles sur 5 We had some great conversations and it helped them move into positions they ... 31 décembre 2014
Par Citymoose - Publié sur Amazon.com
Format: Broché Achat vérifié
This book was given to me by a friend who picked it up on the bargain table. After reading the first two chapters, I bought copies for the people I supervised and we went through it together. Each week we read a chapter then went to Starbucks and discussed it. We had some great conversations and it helped them move into positions they were more enthusiastic about. While Behar may not reveal new startling leadership principles, the reminder of basics is important - keep focused! The book is more than just leadership principles for work, they also apply to everyday life.
1 internautes sur 1 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Leadership Advice That Works 21 septembre 2009
Par Carla Johnson - Publié sur Amazon.com
Achat vérifié
When it comes to leadership, there's no shortage of "how to" books. But the difference between books that offer laws, factors and rules, and Behar's quick read is that It's Not About the Coffee pinpoints the one thing on which every organization must focus to reach success--the people.

The book is a collection of learnings from Behar's career as a senior executive at Starbucks. It was here that he helped establish the company's culture, which stresses the importance of people over profits. Behar coached hundreds of leaders at every level and helped the company grow into a world-renowned brand.

A few of his key principles:
* Know who you are: Wear one hat. When you know who you are and remain true to yourself, then you wear one "hat." And when you do that, everything becomes easier, even the things you dread doing.
* Think independently: The person who sweeps the floor should choose the broom. Organizations naturally apply rules to help with efficiency. But those that thrive encourage employees to bring their unique perspectives to the job and take charge. Explain to people what you expect of them, then step back and let them surprise you.
* Be accountable: Only the truth sounds like the truth. Being truthful must start with you first. If you're not accountable--both in words and actions--then you can't expect others to be.

It doesn't matter if you're a company of one or one million, success lies in, and within, people. I recommend this book to anyone at any level and within any industry who cares about building trust, facing challenges and dreaming big.
1 internautes sur 1 ont trouvé ce commentaire utile 
5.0 étoiles sur 5 Brilliant Teamwork! 20 juillet 2016
Par Marilyn - Publié sur Amazon.com
Format: Broché Achat vérifié
Howard Behar is such a brilliant match for Howard Schultz and Starbucks! There were so many lessons learned in his pairing up with them, and it is such a blessing that he has passed it on to all of us.
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