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Unlocking Potential: 7 Coaching Skills That Transform Individuals, Teams, and Organizations par [Simpson, Michael K.]
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Descriptions du produit

Présentation de l'éditeur

To get the best from your employees, you need to be more than a manager. You need to be a coach.

You’re a leader because you possess expertise in your field. You have the training and experience. You understand your business…but can you fully motivate and engage your team?

Michael K. Simpson, a senior consultant to FranklinCovey, has spent more than twenty-five years training executives to become effective coaches, mentoring and guiding leaders and managers to encourage and develop the talent of their people—the most important asset in any organization. In this guide, you will acquire the skills to coach your personnel from the ground up, maximizing their potential on a personal level, as members of the team, and as contributors to the organization as a whole.

Transform your business relationships (and your business) with this comprehensive tool for optimizing productivity, profitability, loyalty, and customer focus. Don’t just manage. Energize. Galvanize. Inspire. Be a coach.

Biographie de l'auteur

Michael K. Simpson is one of the world’s preeminent business leadership experts and executive coaches, having spent more than twenty-five years on the vanguard of management development as an author, speaker, and senior consultant at FranklinCovey—where he taught at their Executive Leadership Summit with Dr. Stephen Covey and Dr. Ram Charan—and as a management consultant to top corporations including Marriott, GE Capital, Frito-Lay, Lilly, Nike, HSBC, John Deere, ExxonMobil, and Coca-Cola.

In addition to his practical business experience, Michael brings academic acumen to his work, having been an adjunct professor at Columbia College’s School of Business, guest lecturer at BYU’s Marriott School of Management, and professor at the South China University of Technology in Guangzhou, China. His published works include: Ready, Aim, Excel with Marshall Goldsmith and Kenneth Blanchard; Your Seeds of Greatness, Talent Unleashed; The Execution-focused Leader with PricewaterhouseCoopers; and Building Team and Organizational Trust, coauthored with Stephen M.R. Covey.

When he’s not busy consulting and coaching top executives to optimize their team and organizational performance, Michael enjoys traveling, skiing, tennis, and spending time with his family in the beautiful Wasatch Mountains of Utah.

Détails sur le produit

  • Format : Format Kindle
  • Taille du fichier : 3499 KB
  • Nombre de pages de l'édition imprimée : 152 pages
  • Editeur : Grand Harbor Press (12 août 2014)
  • Vendu par : Amazon Media EU S.à r.l.
  • Langue : Anglais
  • ASIN: B00IO7QAI2
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Commentaires client les plus utiles sur (beta) HASH(0x9719f99c) étoiles sur 5 81 commentaires
11 internautes sur 11 ont trouvé ce commentaire utile 
HASH(0x971e1b94) étoiles sur 5 I wish I didn’t need this book, but I’m glad I read it. 8 janvier 2015
Par frankp93 - Publié sur
Format: Broché Commentaire d‘un membre du Club des Testeurs ( De quoi s'agit-il? )
At less than 150 pages, there’s not a lot of room for fluff and Simpson does a fine job balancing straightforward organization with a clear, engaging, readable style well-suited to his advice.

He got my attention right away by identifying what coaching is NOT – ordering people about, trying to ‘fix’ them, engaging in open-ended therapy.

So what is it about? Four basic coaching principles:
Trust, Potential, Commitment, Execution

-expressed as seven coaching skills that each gets their own chapter:
Building Trust
Challenge Paradigms
Seek Strategic Clarity
Execute Flawlessly
Give Effective Feedback
Tap into Talent
Move the Middle

But this isn’t some PowerPoint-in-the-form-of-a-book. Simpson writes with compassion – and a genuine passion – for communicating these ideas. There’s plenty about what it really means to empathize, to listen, a lot of common-sense psychology (without the babble), about motivation and the value of trust and providing a safe harbor to share confidences. In fact, there’s a lot in the book about trust – building and maintaining it - because Simpson identifies it as the non-negotiable bedrock for anyone who hopes to be successfully in a coaching capacity.

I found his advice on reading non-verbal body language surprisingly on-target and without the usual pop-psych embroidery.

While the book clearly addresses corporate context, Simpson does something far more valuable: he writes in a way that invites the reader to internalize these ideas and in essence ‘coach themselves’. In fact Simpson uses the example of his own relationship with his wife to illustrate just how universally applicable many of these ‘soft skills’ are in our lives.

There are not a lot of contrived scenarios and composite individuals, which I found refreshing.

Simpson speaks conversationally yet professionally to the reader looking for practical guidance – not theory or formulaic scripts to follow. I mentioned the book’s length and part of the appeal is I felt adequate time to reflect and absorb ideas – without the intimidation factor of another 200-300 pages under your thumb to get through.

I found the extended epilogue on ’coaching the organization’ where Simpson extrapolates his ideas outward and up the corporate chain the least applicable part of the book (way above my pay grade). I’m a senior member of a small IT team and the first to admit I wasn’t drawn to this field because of my people skills, though I’m hopefully smart enough to realize it and willing to improve - which is half the game.

There’s no shortage of ‘management-on-the-fly’ books out there, going back at least to ‘The One-Minute Manager’. But ‘Unlocking Potential’ really hit home for me, in terms I can relate to and make sense of in my current situation. In my very first status meeting and team member one-on-one since finishing it I found myself drawing on specific points – that’s my definition of a worthwhile read.
8 internautes sur 8 ont trouvé ce commentaire utile 
HASH(0x977cf690) étoiles sur 5 Everyone is a coach 3 décembre 2014
Par Jacob Paulsen - Publié sur
Format: Format Kindle
This book provides a great overview of coaching. The author has a clear mentality of abundance, feeling that the primary job of a leader is to help his people grow. We are all born with the potential to succeed and the leader helps to unlock that potential in others.

The book reviews 7 key coaching skills that make for an effective leader/coach. I think each of the 7 skills could be lengthy books by themselves but as an overview of coaching Simpson does a good job addressing them to an appropriate degree.

The 7 skills are:
* Build Trust
* Challenge Paradigms
* Seek Strategic Clarity
* Execute Flawlessly
* Give Effective Feedback
* Tap Into Talent
* Move the Middle

One of the key insights I gleaned was from the section that discusses question based coaching. The author teaches that the most effective way to coach is to ask questions. This ensures that the insights come from within the individual and truly unlock existing potential.

I also loved the idea of moving the middle. Directly identify those members of the middle of the organization that can easily adopt the patterns of top performers and become tomorrow's leaders.

I recommend this book to anyone who may find themselves in a leadership position at school, home, work, church, or in any other meaningful life arena.
3 internautes sur 3 ont trouvé ce commentaire utile 
HASH(0x971e903c) étoiles sur 5 Excellent Management Tool. 13 décembre 2014
Par Penguin Chick - Publié sur
Format: Broché Commentaire d‘un membre du Club des Testeurs ( De quoi s'agit-il? )
So many things we do now are team based and it's difficult sometimes to go into that type of work environment if you haven't experienced it before.

I found this book to be incredibly eye-opening and the value in each of the coaching skills will stay with me for a long while. We all want our teams to be effective and Simpson does a great job giving us the tools that we all need to be successful in that environment.

I think that armed with this knowledge I can grow as a person, and help the people on my teams grow into their full potential as well.
2 internautes sur 2 ont trouvé ce commentaire utile 
HASH(0x971e98dc) étoiles sur 5 Simpson's approach really resonated with me. 6 janvier 2015
Par Ladybug - Publié sur
Format: Broché Commentaire d‘un membre du Club des Testeurs ( De quoi s'agit-il? )
In the introduction to Unlocking Potential, the author, Michael Simpson, cautions coaches (i.e., leaders, bosses, management, etc.) against coaching as if they are engaged in open-ended therapy. Ironically, though, this book actually contains A LOT of (admirable) advice to dig deep and truly empathize with the people you are coaching, so you can help them be their best selves.

Only a few pages into the book, I knew I was going to jibe with Simpson's coaching style when he says, "Even as a child, we have an instinctive response to personal attention, respect, and positive feedback. That need for human response does not end when we become adults. When people are truly listened to, when they can see that others are listening, they begin to open up, engage more, and expose potential suppressed by years of self-defensiveness, self-betrayal, or self-denial." It's a simple but profoundly true statement. I found myself inspired by Simpson's writing--and despite how cliche it is to say this, he really made me want to be a better person, if only so I could help other people do the same.

Unlocking Potential is a concise book, divided into two parts. In Part One, Simpson talks about the four principles of coaching: creating trust, tapping into a person's (existing!) potential, creating commitment (generated within the individual you are coaching), and executing goals (which also involves establishing accountability). This section was straightforward but informative. I really loved seeing how clearly Simpson values people. He is almost reverent when he gives advice, and I can tell he truly believes that helping people know themselves better, especially while navigating times of crises, is a sacred responsibility. I respect that.

In Part Two, Simpson describes the seven skills of coaching, and he says anyone can learn them. They are building trust, challenging paradigms, seeking strategic clarity, executing goals, giving effective feedback, tapping into talent, and moving the middle (i.e., not just focusing on top performers, since the majority of good-but-not-great workers actually have the most room for improvement).

Within this second section, I especially enjoyed the chapters on seeking strategic clarity, executing goals, and giving good feedback. The chapters on seeking clarity and executing goals made me realize that people (including myself) need to know, not only what their goals are, but also how to know when they've achieved them. How do you measure success? The answer may be as simple as "From X to Y by When," i.e., "From $50,000 in debt to $25,000 in debt by Christmas." But we need specific goals--and then we need to actually focus on them. I liked Simpson's observation, "Great coaches help people realize that they will always have more good ideas than they will have time, money, and capacity to execute; therefore, they should limit their goals to no more than one to three at a time." Another simple but true statement.

The chapter on giving good feedback really stuck with me, I think, because, again, Simpson shows such a deep reverence for people, for being respectful of and careful with their emotions. He says, "State your feedback [especially negative feedback] in a way that conveys your sincere courtesy, respect, and support. When you are dealing with a person's deep inner self, you are truly walking on sacred ground." His caring attitude just really resonated with me.

So, overall, I definitely enjoyed this book. I thought there was a lot of helpful advice in here--even for someone like myself who isn't running a major corporation...but is responsible for managing a household and raising three hopefully decent human beings.

My only gripe was that Simpson referenced his mentor, Stephen R. Covey (the author of The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change) a lot. I understand giving credit where credit is due, but at some point I started to wonder if I should have just read Covey's book instead. Otherwise, though, I really, really enjoyed this book. It's a short read with a big pay off.
2 internautes sur 2 ont trouvé ce commentaire utile 
HASH(0x971e99cc) étoiles sur 5 A great guide for any leader 2 décembre 2014
Par Z. Freeman - Publié sur
Format: Broché Commentaire d‘un membre du Club des Testeurs ( De quoi s'agit-il? )
In the introduction to this book Michael K. Simpson defines coaching as both "unleashing or unlocking the potential of another human being" and "helping one person make the contribution only he or she can make in the world." These are both well-worded, positive-minded definitions written in a straightforward, easy-to-understand way. And this is indicative of Simpson's writing style throughout. Though this is a short book (or perhaps because it is a short book) Simpson delivers helpful bits of insight and tips on what being a coach means and how to be a better one. As a leader I found this quick read (only 141 pages, including the epilogue) extremely helpful.

The book is broken into two parts. In the first Simpson goes over the four principles of coaching: trust (gaining the trust of those you coach), potential (discovering their potential and their point of view), commitment (getting those you coach to commit to a plan of action) and execution (hold that person accountable to their commitment). These steps sound simple enough but can be tough in practice. Simpson lays out clear guidelines for making these happen.

In the second part of the book he delves into the titular seven coaching skills: build trust, challenge paradigms, seek strategic clarity, execute flawlessly, give effective feedback, tap into talent, and move the middle. This is the real meat of the book and Simpson maintains his positive, helpful outlook while continuing to dish out consistently readable and followable material.
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