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Working with Americans: How to build profitable business relationships (Anglais) Broché – 1 mai 2002
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Description du produit
Revue de presse
"If you are working for or with USA Inc., the authors detailed analysis of American corporate culture is an invaluable roadmap."
David Nelson, Producer, Sky News Business
For many people, Globalisation means Americanization, but successful economic development also needs cultural understanding and trust. This book will give you a real insight into how to build successful relationships with the wonderful folk from "Gods Own Country".
Sir Paul Judge, Chairman, British-North American Committee
The best thing in management is cross fertilization.
The best in cross fertilization is cultural integration.
The best in cultural integration is to combine American management good sense and simplicity with European flair.
This book not only helps you avoid misunderstandings, but more importantly makes you understand how this unique combination can work.
Philippe Bourguignon, Chief Executive, Club Med (former Chief Executive, Disneyland Paris)
"the book I wish I had written the book I hope you will read!"
Ed Reilly, President, American Management Association
" I am extremely impressed by the quality and the new enlightenments of Allyson and Lanie's book."
PY Gerbeau, Chief Executive of Xscape and former Chief Executive of the Millenium Dome"Two Americans give us the inside story of how to work with the apparently mystifying yanks and takes the time to cover the vast world between middle America and the coasts. For an American, its a fascinating insight into what you always thought was just a personal peculiarity and now realize is a cultural characteristic. For a non-American the book will clear up such mystifying behaviors as volume of speech, approach to deadlines, etiquette at a business lunch and proper business dress code. " Brand Channel
"provides vital information... It not only illuminates why Americans think and operate as they do, it also provide clear guidelines on how to be effective in playing to these preferences and business practices so as to build more effective and profitable relationships" - Business Book Review, January 2006
Présentation de l'éditeur
When it comes to building relationships and doing business deals with Americans, understanding and appreciating these behaviors, culture and business manners is vital to success. Everybody wants to work with people they relate to, who they believe they can trust -- and ultimately who ‘speak my language’.
Working with Americans not only illuminates why Americans think and operate as they do, but also shows what you can do to play to your US colleagues’ preferences and business practices.
This is the guide to understanding Americans in business, their culture and thinking which will make you a more informed and confident manager and envoy. With confidence enhanced, you can be more relaxed, have fun, and focus on building lasting, profitable relationships.
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Commentaires client les plus utiles sur Amazon.com
Edited by: Sufi Swarup
Sometimes leaving our own culture and working in another one gives us a new perspective. This was an impetus for American Allyson Stewart-Allen (one of the co-authors) to write a book to help U.K. residents, among many other non-Americans to understand the ways of American life and business.
Engrossed in watching her videos online at Videojug, I was immediately inspired to read her book. When I received it in my hands in India, I eagerly opened it and began to read it. This book is a must-read for anyone who wants to initiate and develop effective working relationships with Americans.
Secrets of the Americans
Are you curious about why Americans act the way they do? Throughout the book, secrets of interacting with the U.S. Americans can be found. Some of these secrets are there for us to read and understand, while some can be discovered by reading between the lines. How the authors have weaved these secrets and cultural nuances throughout the book are a marvel of authorship. This forces the reader to interact with the author and to think critically about the information that is presented, for a deeper understanding.
Inconsistencies of the Americans
All cultures have values and high ideals to guide its people. America is no different. Why do Americans claim to be informal, but yet require so many pleasantries in an email? Are Americans more worried about `getting down to business' or building relationships? Many inconsistencies can be observed in a culture and it is impossible to learn a culture through stereotypes. Allyson and her co-author, Lanie Denslow has uncovered these inconsistencies throughout each chapter and section. This helps the readers to understand the depth and complexity of the American culture.
Dos and Don'ts While Interacting with Americans
Understanding proper etiquette in any cross-cultural exchange is important. Time and again, dos and don'ts lists are not the best answer. Again, the list of dos and don'ts based on stereotypes limit our understanding of a culture. They are only helpful up to a point. Allyson and Lanie have brilliantly highlighted these cultural rules in the narratives along with the secrets and inconsistencies, to provide a deeper and holistic picture that extends beyond lists.
The other aspect of this book that cannot be left unmentioned is the way in which it has communicated this information to the readers. Assumed that this book is meant for the U.K. market, many spellings, word choices, and even phrases sprinkled throughout the book are uniquely British and not used amongst Americans. While it is impossible to list all English comparisons, the last chapter does quite well in providing an introduction to American English as a comparative study to British English. These lessons are not only helpful for the British, but also for those from countries with heavy British influence, including India.
This book condenses all the things I have learnt through trial and error (plus a few more) into a concise, well-ordered volume which identifies and explains all the potential misunderstandings likely to occur in a transatlantic business relationship.
Of course, cross-cultural business is not a new phenomenon- ever since the first two tribes traded there has been a need for different cultural groups to understand that they had to allow for some differences with their trading partners- and neither is commentary on the topic. Working With Americans is however eminently readable, packed with examples of the learnings needed to cross the cultural boundaries implicit in an international business relationship and is written with humour and a strong grounding in practical experience.
Of particular interest is the information on distinct cultures within the US itself- many Europeans think of the US & Canada as being a culturally homogenous space in the same way that many North Americans consider "Europe" or "Asia" as largely homogenous cultural units and it is helpful to understand that this is not the case. Huge variation exists between the states, within the more populous states, and even within the distinct areas of some major cities! (as anyone familiar with NYC or LA can tell you)
I would heartily recommend it to anyone who currently is, or is considering working with or doing business with Americans, as well as Americans who seek to do business outside their own country.